Servitization Strategy and Managerial Control

by Anna Pistoni, Lucrezia Songini

Overview

Manufacturing firms are moving beyond manufacturing to offer services and solutions, often delivered through their products, or at least in association with them. This strategy is called “servitization” and these new business models are based on the Product-Service-System (PSS).
This book, through both a theoretical and an empirical approach, intends to present and discuss the main challenges that companies interested in servitization strategies have to overcome, with a particular focus on the design of managerial control systems.
This book can represent a useful tool for whose companies interested in the development of successful servitization strategies and for scholars involved in research on innovative business models. In particular, it may be of interest for top management and middle management in charge of strategic and organizational issues, as well organizational units, such as: supply chain, logistics, production, after sales and service, R&D, strategic planning and managerial control. Consultants and practitioners involved in strategy, organization, manufacturing, operations, supply chain and managerial control may be interested too.

Product Details

ISBN-13:	9781787148468
Publisher:	Emerald Publishing Limited
Publication date:	11/29/2017
Series:	Studies in Managerial and Financial Accounting , #32
Pages:	328
Product dimensions:	5.98(w) x 9.02(h) x 0.59(d)

Table of Contents

Introduction

Chapter 1 – The servitization of manufacturing: Why and how 

Chapter 2 – Servitization strategy: Key features and implementation issues 

Chapter 3 – Strategic managerial control for servitization strategy 

Chapter 4 – Case studies 

Chapter 5 – Conclusions: Research and practical implications

Editorial Reviews

Servitization is a strategy that many manufacturing companies are now engaging to maintain income in an era of diminishing demand for products by selling services, often through or in association with their manufactured products, say Pistoni and Songini. They analyze the phenomenon from both theoretical and empirical approaches, highlighting the main challenges that companies have to overcome in order to implement this strategy successfully, and focusing specifically on managerial control mechanisms.

Annotation ©2018

Servitization is a strategy that many manufacturing companies are now engaging to maintain income in an era of diminishing demand for products by selling services, often through or in association with their manufactured products, say Pistoni and Songini. They analyze the phenomenon from both theoretical and empirical approaches, highlighting the main challenges that companies have to overcome in order to implement this strategy successfully, and focusing specifically on managerial control mechanisms.

Annotation ©2018