SOFTWARE ASSET MANAGEMENT: What Is It and Why Do I Need It? Chapter 13: Optimizing Contracts, Maintenance and Demand

by Carl A. Bolton

Overview

Optimization in a SAM context means solving a problem or situation within defined parameters in such a way as to obtain the best results. The overriding goal is to manage the software investment at an optimal level, while operating within the parameters defined by the software publisher's use rights, the SAM standard operating procedures (SOP) defined by the organization, and external governance. Governance includes adherence to U.S. copyright law and due-diligence reporting under the Sarbanes-Oxley (SOX) Act.

An organization's SAM SOP is determined according to the needs of multiple stakeholders and their respective roles in the software management life cycle. For example, SOP must account for and address needs and requirements in end-user provisioning, contract management, financial management, inventory management, and software reclamation or harvesting practices. While the SOP for each stakeholder or cross-functional area is unique with respect to focal points and methods, each one shares the common goal of managing the organization's software investment at an optimal level.

Product Details

BN ID:	2940161442470
Publisher:	Software Asset Publishing
Publication date:	12/29/2018
Series:	SOFTWARE ASSET MANAGEMENT: What Is It and Why Do I Need It?
Sold by:	Barnes & Noble
Format:	eBook
File size:	12 MB
Note:	This product may take a few minutes to download.

About the Author

Carl A. Bolton is an industry IT software asset management (SAM) professional with more than 18 years of experience. As a SAM analyst / consultant, he implements SAM assessments and related programs; conducts and arbitrates software compliance audits. Applied experiences and skills include retail, outsourcing, healthcare, and large account reselling industries. Prior to work in the SAM field, he held senior roles: 13 years in human resource and 15 years in retail management. He holds MA and BA degrees from DePaul University (Chicago), including professional certifications in IT Asset Management and Software Asset Management; and Six Sigma Green Belt.