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Surviving Dreaded Conversations: How to Talk Through Any Difficult Situation at Work
     

Surviving Dreaded Conversations: How to Talk Through Any Difficult Situation at Work

5.0 2
by Donna Flagg
 

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The essential guide for managers and professionals dealing with difficult workplace conversations

Surviving Dreaded Conversations gives managers all they need to get through those difficult, face-to-face conversations we all encounter in our office. Whether it’s firing an employee, asking for a raise or delivering bad financial news to a

Overview

The essential guide for managers and professionals dealing with difficult workplace conversations

Surviving Dreaded Conversations gives managers all they need to get through those difficult, face-to-face conversations we all encounter in our office. Whether it’s firing an employee, asking for a raise or delivering bad financial news to a client or staff, expert author Donna Flagg shows readers how to stop putting off these uncomfortable conversations and start successfully facing them head-on. Filled with tips, strategies, exercises, and easy-to-memorize scripts for effective preparation, Surviving Dreaded Conversations is packed with practical advice to help professionals get through the rough spots in the workplace.

Product Details

ISBN-13:
9780071632492
Publisher:
McGraw-Hill Education
Publication date:
10/15/2008
Sold by:
Barnes & Noble
Format:
NOOK Book
Pages:
224
File size:
2 MB

Meet the Author

Donna Flagg is a business consultant, and visiting instructor and speaker at NYU and speaks at various conferences conducted by The Business Leadership Network and The Conference Board. She is a blogger on ExpertBusinessSource.com for Reed Business Interactive and is frequently quoted in the press for her workplace expertise.

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Surviving Dreaded Conversations: How to Talk Through Any Difficult Situation at Work 5 out of 5 based on 0 ratings. 2 reviews.
Anonymous More than 1 year ago
Solomon More than 1 year ago
There comes a time when we all have to have that dreaded conversation. We rehearse what we are going to say in our minds a thousand times but it still doesn't sound right. Will we hurt the other person's feelings or will they flip out on us? Who do we turn to for advice..Oprah? Dr. Phil? Donna Flagg's book "Surviving Dreaded Conversations" simplifies it. She teaches you why and how to conduct those dreaded conversations with different types of personalities. She also teaches you how to "nip it in the bud", "cut to the chase" and put that dreaded conversation behind you so you can get on with your life. This is the perfect book for someone in business or the college graduate who will inevitably be faced with these challenging conversations in his/her career.