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Tell Me Where It Hurts: A Day of Humor, Healing and Hope in My Life as an Animal Surgeon

Tell Me Where It Hurts: A Day of Humor, Healing and Hope in My Life as an Animal Surgeon

4.1 52
by Nick Trout

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From the front lines of modern medicine, Tell Me Where It Hurts is a fascinating insider portrait of a veterinarian, his furry patients, and the blend of old-fashioned instincts and cutting-edge technology that defines pet care in the twenty-first century.

For anyone who’s ever wondered what goes on behind the scenes at your


From the front lines of modern medicine, Tell Me Where It Hurts is a fascinating insider portrait of a veterinarian, his furry patients, and the blend of old-fashioned instincts and cutting-edge technology that defines pet care in the twenty-first century.

For anyone who’s ever wondered what goes on behind the scenes at your veterinarian’s office, Tell Me Where It Hurts offers a vicarious journey through twenty-four intimate, eye-opening, heartrending hours at the premier Angell Animal Medical Center in Boston. You’ll learn about the amazing progress of modern animal medicine, where organ transplants, joint replacements, and state-of-the-art cancer treatments have become more and more common. With these technological advances come controversies and complexities that Dr. Trout thoughtfully explores, such as how long (and at what cost) treatments should be given, how the Internet has changed pet care, and the rise in cosmetic surgery.

You’ll also be inspired by the heartwarming stories of struggle and survival filling these pages. With a wry and winning tone, Dr. Trout offers up hilarious and delightful anecdotes about cuddly (or not-so-cuddly) pets and their variously zany, desperate, and demanding owners. In total, Tell Me Where It Hurts offers a fascinating portrait of the comedy and drama, complexities and rewards involved with loving and healing animals.

Part ER, part Dog Whisperer, and part House, this heartfelt and candid book shows that while the technology has changed since James Herriot’s day, the humanity and compassion remains unchanged. If you’ve ever had a pet or special place in your heart for furry friends, Dr. Trout’s irresistible book is for you.

Editorial Reviews

Barnes & Noble Discover Great New Writers
Trout desn't usually come to work at 2:47 a.m. A staff surgeon at Boston's Angell Animal Medical Center, he may be starting the day earlier than he would have liked, but he's just learned that Sage, a ten-year-old German shepherd, will die without emergency surgery. Her condition, commonly known as bloat, offers precious little time for reflection and no roomfor error.

From the front lines of veterinary care, Tell Me Where It Hurts is an eye-opening day-in-the-life account of a veterinary surgeon and his four-legged patients. Combining a compassionate bedside manner with cutting-edge technology, Trout takes readers on a 24-hour roller-coaster ride, narrated in his wry and intriguing voice as he introduces us to demanding pet owners, their beloved (but not always lovable) pets, and the extraordinary advances in veterinary medicine. A $40 billion a year industry in the U.S. alone, veterinary care now offers an amazing array of treatments for the 21st-century pet. While the standard, "First, do no harm," remains unchanged, Trout illuminates the controversy surrounding such advanced treatment and the high price it commands.

In this era of dog whisperers and pet therapists, Trout's tale shows that while the times and the technology may have changed since the days of James Herriott, the duty and humanity have not. Humorous, winning, and wise, Tell Me Where It Hurts is an inside look at a fascinating profession. (Summer 2008 Selection)
Publishers Weekly

Though he practices veterinary medicine in Boston, Trout hails from the U.K., so it's fitting that fellow Brit, Simon Vance, narrates. At a couple of points early in the recording, Vance stumbles slightly in bringing to life a few minor figures with pronounced regional American accents. He quickly regains his stride and settles on a style that conveys exact emotions appropriate to the frenetic pace of a large urban animal hospital. With Vance's smooth delivery, Trout's informative asides about the state of his often romanticized and largely misunderstood profession flow nicely into the action. The dramatic tension reaches a climax worthy of ER or Grey's Anatomy, and Vance's portrayal of one family soap opera featuring a lonely widower hoping for a miracle to save the life of his beloved German shepherd and the man's type-A personality daughter angrily dismissing Trout as a misguided purveyor of false hope, proves especially electrifying. Simultaneous release with the Broadway hardcover (Reviews, Dec. 24). (Apr.)

Copyright © Reed Business Information, a division of Reed Elsevier Inc. All rights reserved.
Library Journal

Modern veterinary medicine is potently explored in this noteworthy debut by a staff surgeon at the Angell Animal Medical Center in Boston. The 24-hour romp Trout describes includes a riveting midnight foray into the operating room; compelling stories about individual patients (Sage, a ten-year-old German shepherd in need of emergency surgery; Woody, a geriatric Labrador diagnosed with aggressive cancer; Chunky Bear, a corpulent 40-pound cat; and Thor, a bisexual male boxer with profoundly pendulous breasts); and curious tête-à-têtes with demanding, devoted, and disgruntled pet owners. With refreshing frankness, Trout offers lucid observations on animal-human relationships ("Companion animals have moved from the periphery of the American family to its center in a love affair that has shifted the paradigm from accessory to necessity, from mere property pet to the status of an adopted child. Pet owners are now pet parents"). Trout thoughtfully considers the myriad of treatment options available for 21st-century pets, the impact of technology on the veterinary profession, and larger ethical and quality-of-life issues. Recommended for all libraries. [See Prepub Alert, LJ 11/1/07.]-Miriam Tuliao, NYPL

Copyright 2006 Reed Business Information.
Kirkus Reviews
A seasoned veterinarian shares some memorable cases. With several decades of experience as a veterinary surgeon, the author has seen his share of animal emergencies, which he now structures as parts of one fictional day, a tactic that detracts from, rather than adds to, the urgency of his narrative. It begins at 2:47 a.m., when Trout is roused out of bed to perform emergency stomach surgery on Sage, a ten-year-old German shepherd who is the sole companion of an aging widower. Next up is a particularly unusual case, a hermaphroditic boxer named Thor who has begun secreting female hormones. Later in the morning the vet helps a family decide whether or not to put a beloved pet to sleep. This sparks a lively discussion of euthanasia, a high point in the book. A 40-pound cat aptly named Chunky Bear inspires Trout's musings on canine and feline obesity, an epidemic nearly as dire as the same among humans. Just past noon, the vet acquires David, a tag-along "shadow" with veterinary aspirations from a nearby high school, and enters the world of small animal plastic surgery. With Tinkerbell, Trout is cleaning up scar tissue from an earlier cancer surgery, but her case causes him to pause and pontificate on more cosmetic procedures, such as ear cropping and tail docking, which he opposes. Later in the afternoon, he embarks on a canine hip replacement. Finally, he ends his day with a cat named Snowball, who managed to swallow one of her own teeth. Trout brings up some interesting ethical issues, but readers looking for a heart-warmer will be bored by these tangents, and intellectuals will feel belittled by the tongue-in-cheek prose and frenetic pacing. Steadfast animal lovers might be willing tooverlook Trout's inconsistent tone, but he's unlikely to garner a wide audience.
From the Publisher
“Fabulous . . . The best veterinary book that’s been written since All Creatures Great and Small.” —Oregonian

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Read an Excerpt

2:47 A.M.

This might seem strange, coming from an Englishman, but sometimes emergency surgery in the middle of the night can play out like a synopsis of a perfect season for the Boston Red Sox. The beginning may be predictably crappy, slow, and discombobulated until a rhythm develops and momentum builds leaving you stricken with that familiar glimmer of hope. When it comes to the final stretch, everyone accepts that there may be failure, there may be disappointment, but the struggle is always gritty and memorable, and occasionally, if you are really lucky, something magical will happen.

My beginning came half an hour earlier with a phone call reeling me in from a cozy dreamless void.

"Hello," I said, two disjointed syllables caught in a sticky web at the back of my throat.

"This is Dr. Keene, one of the new surgical residents. We haven't met but I've got a dog, a ten-year-old spayed female German shepherd; she's bloated and . . . like . . . well . . . I need you to come in for the surgery. Sorry."

All I heard was sound, not words I could interpret, my brain dormant on my pillow.

"Hello, are you still there?"

"Yeah, sure, I'm listening," I croaked, wiping a palm across my face. "What time is it?"

She told me and dove into her apology.

"I really hate to disturb you but, like, my backup's not answering his pager and, like, I didn't know what else to do." Her words surfed through me--a Valley Girl inflection--and sluggish gray matter dug out a memory of a recent departmental memo--"Be sure to welcome our first-year surgery resident, Dr. Sarah Keene, from the University of California, Davis."

I came awake, sat up in bed, and told my wife to go back to sleep.

"No problem, Dr. Keene. Tell me about your GDV."

As a new surgery resident, Dr. Keene may know all about GDV, an acronym that stands for gastric dilatation and volvulus, commonly referred to, with a satisfying rustic flavor, as "bloat." But more than likely, at this stage in her training, her understanding is primarily academic, words and phrases in a textbook, disease as bullets of information in shocking fluorescent pink highlights. She will be a year out from veterinary school, a year in which she will probably have diagnosed and managed several cases of GDV. She knows all about this bizarre anatomical aberration and the inevitable, rampant pathology it will incite. She even knows exactly what needs to be done. But, until now, until tonight, she has never been the one who actually picks up a scalpel and makes the cure happen. Tonight, for the first time in her professional career, she is the surgeon on call, and not surprisingly, she is in need of some help.
GDV is a true veterinary surgical emergency. It typically occurs in deep-chested dogs like German shepherds, Great Danes, and standard poodles but, on occasion, I've even seen it in breeds as small as dachshunds. No one is entirely sure why it happens, but oftentimes the animal eats a large meal, gets some exercise, and an hour or so later the problems begin. Fermented gas starts to accumulate in the distended stomach, and for whatever reason the entire organ twists around and flips over on its long axis. The effect is catastrophic. The twist blocks off the esophagus so despite the poor creature's desire to throw up and rid itself of all that food and gas, nothing will budge. The stomach expands unchecked, destroying its own blood supply, driving into the chest and squashing the lungs and the blood flow back to the heart. There is no absolute timetable for how long an animal can survive in this state, but dogs can die in a matter of hours. As soon as the diagnosis is made, the clock is ticking.

"She got into a full bag of kibble around seven. Owner took her for a walk before bed. He could hear the dog trying to vomit unsuccessfully around midnight and drove her all the way up from the Cape. She looks ready to explode. Classic double-bubble on abdominal X-rays."

I had been waiting for this description, the twisted, distended stomach looking like the silhouette of a giant heavyweight's boxing glove on an X-ray. It tells me her diagnosis is correct.

"Is she stable?" I asked.

"Not really," said Dr. Keene. "Her pressures are through the floor and we're having a hell of a time just finding a decent vein, let alone placing a catheter."

My feet were swinging out of the bed and I began to fumble for clean clothes.

"Do your best. Try to pass a stomach tube. I'll be there as fast as I can."

Angell Animal Medical Center, part of the Massachusetts Society for the Prevention of Cruelty to Animals, is located in the eclectic and increasingly gentrified Boston neighborhood of Jamaica Plain. There are no world rankings of veterinary hospital size, but at 185,000 square feet I imagine Angell is one of the larger ones, with over seventy veterinarians serving nearly fifty thousand dogs, cats, and exotic pets every year.
After ten years on staff as a surgeon, I know that those nasty rumors about Boston traffic are all subterfuge because at three in the morning, an easy commute is rewarded with my pick from one of the primo parking spots close to the front door.

It is January in New England. There are a couple of inches of snow on the ground, a miniature version of the Andes has been plowed against the perimeter wall, and today's high will be only ten below. I walk across the salted asphalt like a geriatric with a bad case of hemorrhoids, poised to slip on the black ice. Despite the hour, my sleepiness is starting to burn off like fog on an imaginary sunny morning as I enter this five-story brick building and head toward the nonsterile surgical prep area. The corridors are empty, floors polished, phones silent, and pagers dead. I have entered an antiseptic ghost town and I like the way it feels. It reminds me of being a kid again, of breaking into the neighbor's backyard in order to steal the ripe apples taunting me from their tree. The mission is covert, even risky--all but guaranteeing the rewards will make it worthwhile.

Cutting through the radiology department, I catch a glimpse of my reflection in the glass window outside the MRI unit. The man I see looks unfamiliar. He has piggy eyes, a pillow-crease scar across his left cheek, and a jaunty case of bed head. Thank goodness my patients never judge me on my appearance.

My patient lies splayed across a large gurney, nervous nails clawing for purchase on the stainless steel surface. She is a big girl, obviously not lacking for love in the calorie department. Her darting chocolate eyes scream in fear of her strange situation and the changes taking place in her body, but as I enter the room and approach, her broad and bushy tail offers me a couple of friendly beats. I like German shepherds. I grew up with one as a kid, but this gesture strikes me as both uncharacteristic and, at the same time, utterly endearing. Until this moment I have been dealing with an anonymous and remote animal reduced to a list of diseases, conditions, problems, and deformities. Suddenly everything has changed. This animal has a name and a personality. This animal has become my patient. This is the moment when I begin to care.

I pat her head and run my hand across a soft velvety ear, over her chest and down to the enormous, unyielding abnormality that is her drum-tight abdomen.

"Hi, sweetheart. You hanging in there?"

For me, all my patients are "sweethearts" until proven otherwise, whether they are male or female, cute and cuddly Himalayan kittens or slobbering and stoic 250 pounds of bullmastiff.

Holding a needle and syringe, Dr. Keene, a short, shiny-faced woman with blond hair in a ponytail, turns to me. She can be no more than twenty-five. I wonder if at forty-three I'm getting a little long in the tooth for this game. She glares through sparkly green contacts as though she thought I had been addressing her. I introduce myself, offer my hand, and assure her that I was speaking to our patient.

"This is Sage," she says, trying to apply an oxygen mask to the dog's snout. "I'm Sarah, and this is Dan." She gestures to a technician I have never met before, although this is not surprising given the hour. For most of us working in a busy animal hospital, being on call for surgical emergencies every other night, every other weekend, is simply not sustainable for more than a couple of years. Nocturnal surgical emergencies are a rite of passage, an inherent requisite in any decent residency program, a privilege to be endured and enjoyed. But now, nearly fifteen years after the completion of my training, my midnight forays into the OR are limited to the one week in every month that I am available as backup to the residents.

Dan juts a square chin in my direction and gives me a casual " 'sup." He has a pierced right eyebrow and lower lip with colorful sleeves of tattoos running down his arms in perfect contrast to the sallow vampire skin of his face. In different surroundings he might attract attention, but here, working the overnight, he can relax, setting up the EKG leads, sorting out the pulse oximeter, and adjusting the intravenous fluids with an experienced hand.
There is a small shaved square on Sage's flank where an attempt has been made to release the trapped and expanding gas in the dog's stomach by directly puncturing the organ with a large bore needle. I touch the small red bull's-eye in the center of the bald spot. The skin is impossibly taut. Clearly the attempt failed.
"No luck with a tube?" I ask, although I know the question is redundant. If they had successfully passed a stomach tube, the preferred method of decompression, there would have been no need to try to use a needle.

Dr. Keene shakes her head.

"I'm afraid not," she says. "She's in bad shape. Heart rate's two twenty with occasional VPCs. Her color looks like shit."
I'm not surprised. The shock to Sage's circulation has convinced her heart that she is running an endless sprint. This effect combined with the absorption of toxic by-products via the damaged stomach can produce runs of abnormal and ineffective heartbeats called VPCs or ventricular premature contractions. Heard over a heart monitor, VPCs make the beat of a frenetic African tribal dance sound like the cord changes of a funeral march. They can be disastrous in their own right.

Sage's tail beats a message of thanks as I relieve her of the oxygen mask and lift an upper lip to inspect her gums. Healthy, vibrant pink tissue signifying normal peripheral blood flow has been replaced by an ugly, muddy purple.

"How much intravenous fluid has she had?"

"This is her fourth liter," says Dr. Keene. "It took forever to find a vein. Isn't that right, Dan?"
Dan nods.

Sage's color looks awful. I imagine someone shoving an overinflated beach ball under my rib cage. I know I wouldn't be faring as well.

"You're absolutely right," I say. "She looks like crap. You're certain Sage got into the kibble around seven?"

"According to the owner she did. Why?"

"Because she's acting like she's near the end, like her stomach has been distended for so long it's going to die. It's all very well trying to get her stable for surgery, but if her stomach dies, she dies. I don't think we have any more time to dick around. Start a lidocaine drip, give her some intravenous antibiotics, and knock her down. The faster we get this thing untwisted the better. I'm going to get changed into scrubs."

"Before I forget," says Dr. Keene, "the owner is waiting up front. He insisted on meeting with you before you get started."

Inwardly I groan. Don't get me wrong, good client communication lies at the heart of great veterinary care. There is enormous satisfaction in getting pet owners involved, explaining exactly what it is we are doing, why we are doing it, and making sure they are part of the decision-making process. But right now, with Sage fading fast, every minute lost is a minute closer to a patient who never wakes up from anesthesia. I just want to get going, to give this dog a measure of relief. Perhaps Sage's owner doesn't understand the gravity of the situation. I imagine myself walking into a time trap, forced to engage in idle banter with a belligerent owner about whether I really know what I am doing, how many of these things I have done before, committing to verbal assurances that I will be the one performing the operation and not my resident.

"Okay," I say, "if I'm not back in five minutes get scrubbed in, drape her off, and start setting up. If I'm not back in ten, page me to the OR, stat."

I hand comb my hair on the way to the vast waiting room, preparing myself for combat with some sort of aggressive middle aged lawyer type, who, despite the hour, has turned up perfectly coiffed in an immaculate pinstriped suit. But the only person I see is an old man of at least seventy, sitting in a corner, head slightly bowed with one liver-spotted hand tightly clasped in the other. He is bundled up like a snowman, frail skin swaddled in a cap, scarf, and overcoat.
"Mr. Hartman?" My mind and body rapidly decelerate as I approach.

The old man looks up, offering an apologetic expression that changes into a wince as he gets to his feet with difficulty. My nose detects the faint, menthol aroma of Bengay.

"Hi, Mr. Hartman, please don't get up on my account. I understand Dr. Keene has explained that your dog is seriously ill and in need of emergency surgery, so I thought I should introduce myself. I'm Sage's surgeon. I will be the one operating on her this morning."

Tired, frightened eyes search mine as he extends a cold hand.

"I'm so very sorry getting you out of bed," he says. "It was my daughter, you see. She's a doctor." I assume he means a doctor of humans. I am pleased to hear him refrain from saying a "real" doctor. MDs appreciate better than most that a hierarchy exists in a referral hospital--student, intern, resident, attending. She probably provoked this insight.

"She said to make sure to get a surgeon who is on staff, someone with more experience. Not a resident, she said. To be honest, it doesn't bother me. I just don't want to lose her, that's all. Sage is all I've got."

From the Hardcover edition.

Meet the Author

Nick Trout is a staff surgeon at the Angell Animal Medical Center and lives near Boston, Massachusetts. He is the author of the New York Times bestseller, Tell Me Where It Hurts, as well as Love is the Best Medicine and Even By My Side.

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Tell Me Where It Hurts 4.1 out of 5 based on 0 ratings. 52 reviews.
ckssmallvillegrl More than 1 year ago
Tell me where it hurts is a wonderful read, not only for those working in the medical field but also for all you animal lovers out there. I was first roped into reading it when I spotted the adorable little Boston on the front. Then about 2 days later this book was recommended to me by a family member who had heard about it. It is a page turner that you will not want to put down. I read the entire book in one day/night and am now reading it again! I have 3 pugs one of whom has cancer, so this book really had me in tears both sad and happy ones. I highly recommend every pet owner and lover read this book!
LADreader More than 1 year ago
This book gave me insight into what it is like for the Vet dealing with animal wellness, sickness and death. I work as a Vet Assistant and I'm a pet owner, so I know what its like from my side of the exam table, but this definitely opened my eyes to their world. It was written with enough humor throughout to keep me wanting more, yet had sincere emotion intertwined to keep it real. Loved how the Dr. could recognize and translate the human-animal bond. I gave this as a gift to one of our Vets and she has passed it around to many as a must read!
docwunderly More than 1 year ago
Very Harriotesque in it's delivery I also tend to lose the thread of the story as he begins talking about one case which seguays into other cases and when comes back to the first case he doesn't really bring you up and I have forgotten what the first case is. Otherwise very good.
detroit_tiger More than 1 year ago
I think that this is a great book for anyone in the vet/vet tech work atmosphere. I enjoyed it and was able to read it quite quickly because I found I could easily relate to the author.
c0093k More than 1 year ago
I enjoyed this book very much
Anonymous More than 1 year ago
Is a great book. I loved it from the moment that I picked it up in the store I could not put the book down. It is a must read for any dog person or anyone with furkids! I highly recommend this book!
Susan723 More than 1 year ago
I read this book and really enjoyed it. I lost my dog almost a year ago, and so it was definitely a tear jerker for me at times. But, I would recommend it to any of my animal-lover friends. All in all, a great book!
Guest More than 1 year ago
Both for animal lovers, and anyone who is considering a career in animal medicine, this book is fascinating. Dr. Nick Trout tells of his, most likely, average day as a veterinarian/surgeon, and the many animals and diagnoses given for various ailments 'some common, others bizarre'. He also discusses the sometimes quirky parents of these animals, such as a client who was upset because his dalmation's spots were not perfectly aligned after surgery. It appears that being a veterinarian is often a thankless job, and if you're in it to get rich, think again. While I have always adored my vet, I respect him even more after reading this book.
Arubagrl More than 1 year ago
This will make you smile, cry and feel appreciation for the folks who care for your four legged kids. Great view into the emotional and mental tax that a vet goes through.
Anonymous More than 1 year ago
Anonymous More than 1 year ago
This is a well written book best suited for people in the vet business. The stories are intesting but difficut to completely understand.
BookGeek3368 More than 1 year ago
Very enjoyable read. The author does a great job of showing the reader a day in the life of a vet, while talking about what being a vet is like overall (the emotional aspects included). He delves into the complexity of treating patients who can't really tell you what's wrong themselves, and the complexity of dealing with those patients' parents. Just really enjoyable and very interesting.
Anonymous More than 1 year ago
I love a animals this is my type of book
Anonymous More than 1 year ago
You have to be really dedicated to become a vet. The animals are wonderful..not so their owners.
TaylorRVHS More than 1 year ago
With a wakeup call at 2:47am that a German Shepard needed surgery immediately, started Dr. Nick Trout’s day and 284 page book. Tell Me Where It Hurts puts the reader in Dr. Nick Trout’s shoes on what one day entails on being a small animal vet.  The book doesn’t just show what opinions he has towards his four legged patients but, for the owners as well, and how each move, and decision he makes could tell the future of his patient.  This book was different than any other non-fiction book, by having many conflicts, rather than one main one, a conflict with each patient and owner, big or small. However, with every strenuous situation came humor and a bright side to lighten the mood, to the readers, as well as the owner.  Individuals would like Tell Me Where It Hurts, if they are dog lovers, want to be a vet, or are a vet, because of the compassion that Trout has for every situation to fix each and every dog to the best of his ability. This book was one of my favorite books I have read; however as a dislike it was a bit confusing when Trout jumped from a current situation he was in, to a flashback of his days in vet school, or when he first started in a veterinary office, then coming back to the current situation. This book should not be made into a movie; due to it could not be as good as the book. Tell Me Where It Hurts a majority of it really depicts Dr. Nick Trout’s brain and what he is thinking throughout the day, in making tough decisions in a split second, which a movie couldn’t present as well as the book, did.  I would rate this book four and a half stars out of five, due it being a very well written book that makes the reader feel many emotions; but just half a star off due to the skipping from the old days to the present.  
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2ms2lords More than 1 year ago
As someone with multiple rescue dogs and the constant visits to the vet, this was nice to read. There were things you wonder if your vet knows or thinks about. I have a feeling after reading this, while all vets are different, I do think there are some very thoughtful, caring ones out there...
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