The Buzz: 50 Little Things that Make a Big Difference to Worldclass Customer Service
Customers are key to your success. Make a big difference to them by taking care of the little things that matter - this book contains 50 tips and techniques to create a Buzz that delivers world-class customer service. In his punchy, accessible guide, well-known author David Freemantle offers simple, helpful advice on forming strong bonds with your clients. Create a Buzz for customer care throughout your company and inspire everyone to Make A Difference (perhaps even form a M.A.D. group!). Inject energy, vitality and warmth into your customer relations; create a Buzz and reap the rewards.
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The Buzz: 50 Little Things that Make a Big Difference to Worldclass Customer Service
Customers are key to your success. Make a big difference to them by taking care of the little things that matter - this book contains 50 tips and techniques to create a Buzz that delivers world-class customer service. In his punchy, accessible guide, well-known author David Freemantle offers simple, helpful advice on forming strong bonds with your clients. Create a Buzz for customer care throughout your company and inspire everyone to Make A Difference (perhaps even form a M.A.D. group!). Inject energy, vitality and warmth into your customer relations; create a Buzz and reap the rewards.
12.99
In Stock
5
1
The Buzz: 50 Little Things that Make a Big Difference to Worldclass Customer Service
The Buzz: 50 Little Things that Make a Big Difference to Worldclass Customer Service
12.99
In Stock
Product Details
| ISBN-13: | 9781473645004 |
|---|---|
| Publisher: | Quercus |
| Publication date: | 05/12/2011 |
| Sold by: | Hachette Digital, Inc. |
| Format: | eBook |
| File size: | 3 MB |
About the Author
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