The Survival Guide To SaaS Optimization: A Practical Guide to SaaS Governance and Optimization Best Practices

by Jim C Hussey

Overview

The Survival Guide to SaaS Optimization is the follow-up to The SAM Leader Survival Guide. Through the combination of his experience supporting clients establish SaaS governance operations, extensive interviews with corporate executives, leaders of SaaS Management Platform providers and his corporate role establishing a SaaS Governance and Optimization function, Jim has created the Empowered SaaS Optimization framework as a means to help interested professionals develop and apply SaaS governance and optimization best practices, positioning their careers in this high growth segment.

Product Details

ISBN-13:	9780578876313
Publisher:	Technology Vendor Management Educational Serv
Publication date:	02/24/2021
Sold by:	Barnes & Noble
Format:	eBook
Pages:	144
File size:	3 MB

About the Author

Jim Hussey is the former leader of a Fortune 500 technology vendor management organization. In this role, he was responsible for Software Asset Management, Telecom Expense Management, IT First Line of Defense (FLOD) Third Party Risk Management and IT Sourced Services. In addition, working closely with his IT sourcing partner and Chief Procurement Officer, Jim led the development of the Policies and Controls for utilization of Software as a Service capabilities in addition to the detailed requirements workflow by which use of a SaaS application would be approved.

Table of Contents

Introduction............................................................1

Acknowledgment...................................................3

Welcome..............................................................4

The SaaS Optimization Challenge...........................7

Setting the Stage...................................................7

About The Survival Guide to SaaS Optimization.......8

ESO Framework Tool Overview.............................10

Part 1 - SaaS Governance.....................................12

The Trigger: SaaS Governance Enabler..................13

The Base: SaaS Governance Team........................14

The Structure: SaaS Optimization Office..................17

SaaS Market Overview..........................................18

SaaS Growth.........................................................18

SaaS Diversity.......................................................19

SaaS Segmentation...............................................20

SaaS Segmentation Outcomes...............................24

SaaS Active Universe Roster.................................25

SaaS Active Universe Roster Structure...................26

SaaS Active Universe Roster Utilization..................29

SaaS Control Map.................................................30

SaaS Control Map Phases.....................................35

SaaS Control Map Segment Alignment...................40

Summary: ESO Tool 1 & Tool 2.............................45

SaaS Governance Framework..................................46

SaaS Governance Framework: Core Activities...............47

SaaS Governance Framework: Roles & Responsibilities....56

SaaS Governance Framework: Segment Grouping...........59

SaaS Governance Misnomer......................................60

Part 1 Closure: SaaS Governance............................63

Part 2: SaaS Optimization........................................65

Optimization Decomposition....................................66

Optimization Decomposition Elements.....................67

Optimization Decomposition Maturity........................69

SaaS Risk Categorization........................................70

SaaS Risk Criteria..................................................72

SaaS Risk Categories............................................76

Empowered SaaS Optimization..............................77

SaaS Optimization Levers.....................................78

SaaS Optimization by Segment..............................84

Part 2 Closure: SaaS Optimization................................85

Part 3 - The Case for a SaaS Optimization Office (SOO)...87

SaaS Optimization Office Evolution...............................88

Evolution Stage 1: Centralized SaaS Awareness...........90

Evolution Stage 2: SaaS Governance Team................92

Evolution Stage 3: SaaS Optimization Office..............94

SaaS Optimization Office Components......................95

SOO Executive Steering Committee.......................104

Part 3 Closure: The Case for a SaaS Optimization Office: SOO.....105

Part 4 - SaaS Optimization Office Executive Alignment.......108

Empowered Executive Engagement......................108

Sponsor Management..........................................109

Stakeholder Management.....................................110

SaaS Optimization Office: Charter..........................111

SaaS Optimization Office: Visibility........................115

Part 4 Closure: .....................................................116

Part 5 - ESO Framework Methodology Implementation....118

ESO Methodology Implementation Components..........118

Assess........................................................