Think Business! Medical Practice Quality, Efficiency, Profits, 2nd Edition

by Owen J Dahl

Overview

Thousands of physicians and practice managers have relied on the previous edition of this book. In this revised and updated 2nd Edition, nationally recognized expert, Owen Dahl, provides the vital information that top business schools teach.  Think Business!  Is designed for the busy professional as a "mini-MBA" for the medical practice environment.

Written in a clear style, the revised edition covers the changes occurring in healthcare and reimbursement including the move from volume to "value." All examples and content relate to the daily operations and activities that occur in a healthcare practice.

New for this Edition!

• Where to look first to control costs? We'll give you the first 3 places to look
• Complete overhaul of the Finance section
• MACRA, MIPS, PQRS, VBPM - Alphabet Soup
• How much does it cost you to see a patient? (cost differentials of new patient vs. established patient, one office vs. another office, one provider vs. another provider...
• Step-by-step guide to revenue cycle management (RCM)
• What is the expected profit margins on certain patient services?
• Basics of a strong compliance policy
• Risk Management: choose the MedMal policy right for you
• Volume to Value-based reimbursement
• How Scenario Planning works well in a medical practice
• Quadrant matrix to aid in decisions regarding ancillaries
• Tips on benchmarking the practice
• Avoiding risk of embezzlement
• Coaching behaviors
• Managing multi-generational teams

BONUS: Case studies that illustrate the change to pay-for-performance, risk management, ACA impact.

Filled with winning techniques -- With Think Business! 2nd Edition, You will learn:

• Financial fundamentals - how to keep tabs on the practice
• Employees as assets: How to recruit and retain them
• How to differentiate your practice from your competition
• Setting the stage for pay-for-performance and quality of care    
• Why individual physicians - and their executive staff should care about satisfied patients and quality outcomes
• Motivate employees to build great teams; it's not only about money!

Packed with plenty of take-home value, you can count on Owen Dahl to provide you with the language, the players, and the management techniques to ensure success in your practice. His energy and sense of purpose translates into winning techniques and illustrative case studies. Refer to Think Business! often for specific strategies you can implement in your practice today. Improve your bottom line, comply with pay-for-performance and increase the patient satisfaction in your practice.

Product Details

ISBN-13:	9780997447231
Publisher:	American Association for Physician Leadership
Publication date:	08/01/2017
Sold by:	Barnes & Noble
Format:	eBook
Pages:	268
File size:	14 MB
Note:	This product may take a few minutes to download.

About the Author

Owen J. Dahl, MBA, FACHE, CHBC , is a principal of Owen Dahl Consulting, in The Woodlands, Texas, and the Author of Think Business! Medical Practice Quality, Efficiency, Profits, 2nd Edition, a guide to applying business fundamentals to the practice of medicine. His second book is an eBook complete with template, Medical Practice Disaster Planning Guide. He also is the contributing author of the popular books, Lean Six Sigma for the Medical Practice and Integration of Behavioral Health into Medical Homes: A Rapid Implementation Guide. A nationally-known speaker on strategic planning, Lean and Six Sigma, culture, human resource management and the revenue cycle, Owen is also an independent consultant with the Medical Group Management Association, MGMA. Owen's passion for education inspired him to become an adjunct professor at the University of New Orleans and the University of Houston, as well as developing certification programs for major medical societies.

Table of Contents

Introduction 

1. Are you a Business?

The life cycle of a business and why the medical practice is no different.

2. Planning

How to put together a strategic plan, vision and mission statements, value statements, SWOT, Scenario Planning.

3. Quality of Care

Measurement and quality of care including structure, process, and patient outcomes.

4. Human Resources

Employees as assets, recruitment and retention of staff members, managing multi-generational teams.

5. Process, Systems and Efficiency

"Lean" thinking, elements of Six-Sigma, how to benchmark the practice, how to measure and analyze.

6. Marketing

The marketing plan in today's environment, impact of online reputation for physicians and the practice, the patient in the decision-making process.

7. Financial Management

How much does it cost to see a patient? The bottom line. Statements and reporting to upper management, external activity, sources of funding.

8. Compliance and Risk Management

Elements of a solid compliance plan, evidence-based incident report, malpractice insurance strategies, accreditation.

9. Knowledge Management and Decision Systems

Knowledge workers = staff members. Each employee must add value to the process. Decsion-making best practices for your team.

10. Change Management

The Why and What of Change. Is your team ready? Tips for change manager or leader.

11. Case Studies

Bonus! Creative problem-solving that ties together the ideas in the book. These will challenge your thought process!

12. The Future of Your Business

Avoiding the 5 Deadly Sins. Safeguarding the business of the medical practice. A view of the physician practice of the future. 

Index