This is Social Commerce: Turning Social Media into Sales
Everyone in business is switched on the using social media, but how can you turn this into sales? This is Social Commerce sows you how.

Social commerce is all about enabling sales transactions through social media. That might take the form of a commerce page on Facebook where people can buy your product without leaving the comfort of their favourite social network, or tapping into collective buying power through Groupon. The social commerce possibilities are endless.

But it's not just about selling, you need to engage your customers too. It's only when you add value to customers' shopping experience and develop your brand and products from their feedback, that you'll start to shift the needle on your bottom line.

Make sure you're selling where the social media generation want to buy.

Exploring and trying out all the social commerce options can be expensive and exhausting, but it doesn't have to be. There are many cost effective ways to dive in and get it off the ground quickly. This is Social Commerce shows you exactly what you need to be doing and where.

With simple, practical steps and real life stories from businesses of all sizes, you'll soon be up to speed on the possibilities of social commerce and have access to a range of tactics that will help you transform your social media activity into sales.

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This is Social Commerce: Turning Social Media into Sales
Everyone in business is switched on the using social media, but how can you turn this into sales? This is Social Commerce sows you how.

Social commerce is all about enabling sales transactions through social media. That might take the form of a commerce page on Facebook where people can buy your product without leaving the comfort of their favourite social network, or tapping into collective buying power through Groupon. The social commerce possibilities are endless.

But it's not just about selling, you need to engage your customers too. It's only when you add value to customers' shopping experience and develop your brand and products from their feedback, that you'll start to shift the needle on your bottom line.

Make sure you're selling where the social media generation want to buy.

Exploring and trying out all the social commerce options can be expensive and exhausting, but it doesn't have to be. There are many cost effective ways to dive in and get it off the ground quickly. This is Social Commerce shows you exactly what you need to be doing and where.

With simple, practical steps and real life stories from businesses of all sizes, you'll soon be up to speed on the possibilities of social commerce and have access to a range of tactics that will help you transform your social media activity into sales.

20.95 In Stock
This is Social Commerce: Turning Social Media into Sales

This is Social Commerce: Turning Social Media into Sales

by Guy Clapperton
This is Social Commerce: Turning Social Media into Sales

This is Social Commerce: Turning Social Media into Sales

by Guy Clapperton

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$20.95 

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Overview

Everyone in business is switched on the using social media, but how can you turn this into sales? This is Social Commerce sows you how.

Social commerce is all about enabling sales transactions through social media. That might take the form of a commerce page on Facebook where people can buy your product without leaving the comfort of their favourite social network, or tapping into collective buying power through Groupon. The social commerce possibilities are endless.

But it's not just about selling, you need to engage your customers too. It's only when you add value to customers' shopping experience and develop your brand and products from their feedback, that you'll start to shift the needle on your bottom line.

Make sure you're selling where the social media generation want to buy.

Exploring and trying out all the social commerce options can be expensive and exhausting, but it doesn't have to be. There are many cost effective ways to dive in and get it off the ground quickly. This is Social Commerce shows you exactly what you need to be doing and where.

With simple, practical steps and real life stories from businesses of all sizes, you'll soon be up to speed on the possibilities of social commerce and have access to a range of tactics that will help you transform your social media activity into sales.


Product Details

ISBN-13: 9780857082541
Publisher: Wiley
Publication date: 01/17/2012
Sold by: JOHN WILEY & SONS
Format: eBook
Pages: 192
File size: 3 MB

About the Author

Guy Clapperton is a journalist, broadcaster and speaker on business issues and all things digital in the press. He has spoken on social media all over the world since the release of his last book, This is Social Media.

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Table of Contents

Introduction: The Death of Attention vii

Chapter 1: Welcome to Social Commerce 1

Chapter 2: Diving In 21

Chapter 3: Getting New Customers in the Social Media Age 41

Chapter 4: Subtle Selling 59

Chapter 5: Customers and Beyond – The Different Communities You Can Talk to 77

Chapter 6: Building a Community 95

Chapter 7: New Product Development and Customer Service 113

Chapter 8: Marketing Communications 129

Chapter 9: Show Me the Money – Measuring ROI 147

Postscript 163

Index 167

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