Where Are the Keepers?: Incentive Program That Addressed the Highest Absentee Rate of Any Municipal Agency in New York

This is a management project (change project) in response to local New York City newspapers who reported in 1987, that the New York City Department of Correction had the highest absentee rate of any municipal agency. This resulted in the highest overtime budget. The change project assisted in saving New York City millions of dollars annually in the reduction of staff overtime, increasing staff morale and promoting unity and team work.