Writing for Museums: Communicating and Connecting with All Your Audiences

Writing for Museums: Communicating and Connecting with All Your Audiences

by Margot Wallace
Writing for Museums: Communicating and Connecting with All Your Audiences

Writing for Museums: Communicating and Connecting with All Your Audiences

by Margot Wallace

eBookSecond Edition (Second Edition)

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Overview

Words are everywhere in the museum. They swarm amidst all the visual exhibits, and throughout many non-exhibition areas, talking to a vast swath of people in ways that visuals cannot. Signage at the information desk, visitor material, scripts for tour guides, scripts for exhibition videos, education plans, posts, blogs, membership brochures, audio scripts for smart phones, apps for in-depth information, and store labels. In a multi-screen world, where information explodes in every corner of the field of vision, clarity comes from the presence of words to organize the feast of visuals and help all audiences feel at home.

Research bears out the need for a range of learning tools and it’s not just visitors who benefit from verbal cues; donors, educators, community partners and volunteers will all engage more effectively with the museum that explains its brand mission with good writing. Whether written by administrators, staffers, freelancers, or interns, words must be delivered by your museum with the confidence they will connect meaningfully with all audiences. Your story is told everywhere, with every narration opening your doors wider.

Completely updated, the Second Edition addresses the newest ways to put into words the distinctive stories you need to tell:

  • Websites for expanding audiences
  • Content-centered posts
  • Newsletters
  • Tour scripts
  • Videos
  • Education material
  • Talks and lectures
  • Proposals for partnerships
  • Fundraising
  • Researched blogs
  • Leveraging of facilities rental and your store for reaching new audiences
  • Volunteer recruitment

Current practices from a diverse range of museums inform every chapter.

All chapters recognize the many cultures in your audience, alerting writers to the sensitivity needed for effective communication.

For museums, historic sites, cultural centers and museum studies programs: if you ever wished for writing help, here’s the resource you’re looking for.


Product Details

ISBN-13: 9781538166260
Publisher: Rowman & Littlefield Publishers, Inc.
Publication date: 09/02/2022
Sold by: Barnes & Noble
Format: eBook
Pages: 304
File size: 6 MB

About the Author

Margot Wallace is a marketing professional, a former writer and creative director at a global advertising agency. When she segued into academia, becoming an associate professor of marketing communication, she focused her area of inquiry on museums and their competitiveness in the arts and leisure market. She has written four books about museum branding, writing and research. Her numerous articles and talks surveyed topics such as Museum Branding: Competing for Loyalty and Dollars, Loyalty Dining, Pax Guggenheimia, academic museums, the symbiosis between museums and their stores, and beyond the brass plaque on house museums.

As a docent for a large Chicago museum, Professor Wallace has learned the museum business from the inside, and observed the many audiences that enter from the outside. As a coordinator of lifelong learning classes – in person and virtual – through a major university, she understands the expanded demands of contemporary communications.

Table of Contents

Preface

  1. Audiences
  2. Social Media
  3. Inclusiveness
  4. Collaborations: Relationships with the Community
  5. Speaker Events
  6. Performance Spaces: the Museum on Stage
  7. Education
  8. Stores: the Shopper and the Visitor
  9. Tours: Charting the Curators’ Path
  10. Home Page as Entryway
  11. Videos
  12. Email Newsletters
  13. Blogs
  14. Print Material
  15. Seasonality, Holidays and Remembrances
  16. Storytelling
  17. Fundraising
  18. Research
  19. Volunteers

20 Tips for Writers

References

Index

About the Author

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