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Title: Winning with Customers: A Playbook for B2B / Edition 1, Author: D. Keith Pigues
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Winning with Customers: A…
by D. Keith Pigues, Jerry D. Alderman, Karel Czanderna, Owens Corning
Hardcover $84.00
Title: Wide-Angle Vision: Beat Your Competition by Focusing on Fringe Competitors, Lost Customers, and Rogue Employees / Edition 1, Author: Wayne C. Burkan
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Wide-Angle Vision: Beat Your…
by Wayne C. Burkan
Hardcover $50.00
Title: Whose Standards? / Edition 1, Author: Charlotte Williamson
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Whose Standards? / Edition 1
by Charlotte Williamson, Williamson
Explore Series
Paperback $59.95
Title: Value-Added Services for Next Generation Networks / Edition 1, Author: Thierry Van de Velde
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Value-Added Services for Next…
by Thierry Van de Velde
Paperback $74.95
Title: Using Information to Develop a Culture of Customer Centricity: Customer Centricity, Analytics, and Information Utilization, Author: David Loshin
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Using Information to Develop a…
by David Loshin, Abie Reifer
Paperback $29.95
Title: Usability Success Stories: How Organizations Improve By Making Easier-To-Use Software and Web Sites / Edition 1, Author: Paul Sherman
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Usability Success Stories: How…
by Paul Sherman
Hardcover $170.00
Title: Trust-Based Selling / Edition 1, Author: Charles Green
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Trust-Based Selling / Edition…
by Charles Green
Hardcover $40.00
Title: Trade Tales: Decoding Customers' Stories, Author: Arch G. Woodside
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Trade Tales: Decoding…
by Arch G. Woodside
#14 in Series
Hardcover $165.99
Title: Tourist Customer Service Satisfaction: An Encounter Approach / Edition 1, Author: Francis Noe
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Tourist Customer Service…
by Francis Noe, Muzaffer Uysal, Vincent Magnini
Explore Series
Paperback $58.99
Title: Total Value Development: How To Drive Service Innovation, Author: Frank Montgomery Hull
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Total Value Development: How…
by Frank Montgomery Hull, Christopher David Storey
#26 in Series
Hardcover $155.00
Title: Total Quality Service: Principles, Practices, and Implementation / Edition 1, Author: D.H. Stamatis
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Total Quality Service:…
by D.H. Stamatis
Explore Series
Hardcover $170.00
Title: Total Customer Satisfaction: A Comprehensive Approach for Health Care Providers / Edition 1, Author: Stephanie G. Sherman
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Total Customer Satisfaction: A…
by Stephanie G. Sherman, V. Clayton Sherman
Explore Series
Paperback $109.75
Title: Think Like Your Customer: A Winning Strategy to Maximize Sales by Understanding and Influencing How and Why Your Customers Buy / Edition 1, Author: Bill Stinnett
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Think Like Your Customer: A…
by Bill Stinnett
Paperback $25.00
Title: The World of Customer Service / Edition 3, Author: Pattie Gibson
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The World of Customer Service …
by Pattie Gibson
Paperback $173.95
Title: The Retailer's Guide to Loss Prevention and Security / Edition 1, Author: Donald J. Horan
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The Retailer's Guide to Loss…
by Donald J. Horan
Hardcover $150.00
Title: The Reinventor's Fieldbook: Tools for Transforming Your Government / Edition 1, Author: David Osborne
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The Reinventor's Fieldbook:…
by David Osborne, Peter Plastrik
Paperback $76.00
Title: The Power of Appreciative Inquiry: A Practical Guide to Positive Change / Edition 2, Author: Diana Whitney
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The Power of Appreciative…
by Diana Whitney, Amanda Trosten-Bloom
Paperback $39.95
Title: The New Gold Standard: 5 Leadership Principles for Creating a Legendary Customer Experience Courtesy of the Ritz-Carlton Hotel Company / Edition 1, Author: Joseph A. Michelli
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The New Gold Standard: 5…
by Joseph A. Michelli
Hardcover $33.00
Title: The Market Value Process: Bridging Customer & Shareholder Value / Edition 1, Author: Alan S. Cleland
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The Market Value Process:…
by Alan S. Cleland, Albert V. Bruno
Explore Series
Hardcover $55.00
Title: The Lifebelt: The Definitive Guide to Managing Customer Retention / Edition 1, Author: John A. Murphy
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The Lifebelt: The Definitive…
by John A. Murphy
Hardcover $90.00

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