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Title: Boundary Blurred: A Seamless Customer Experience in Virtual and Real Spaces: Proceedings of the 2018 Academy of Marketing Science (AMS) Annual Conference, Author: Nina Krey
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Boundary Blurred: A Seamless…
by Nina Krey, Patricia Rossi
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Hardcover $329.99
Title: Digital Economy for Customer Benefit and Business Fairness: Proceedings of the International Conference on Sustainable Collaboration in Business, Information and Innovation (SCBTII 2019), Bandung, Indonesia, October 9-10, 2019 / Edition 1, Author: Grisna Anggadwita
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Digital Economy for Customer…
by Grisna Anggadwita, Erni Martini
Hardcover $325.00
Title: Retail Banking Technology: Strategies and Resources That Seize the Competitive Advantage / Edition 1, Author: Michael Violano
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Retail Banking Technology:…
by Michael Violano, Shimon-Craig Van Collie
Hardcover $318.95
Title: Supply Chain Management: Strategy, Planning, and Operation / Edition 6, Author: Sunil Chopra
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Supply Chain Management:…
by Sunil Chopra, Peter Meindl
Hardcover from $233.23 $313.32 Current price is $233.23, Original price is $313.32.
Title: Services Marketing: Integrating Customer Focus Across the Firm / Edition 7, Author: Mary Jo Bitner
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Services Marketing:…
by Mary Jo Bitner, Dwayne D. Gremler, Valarie A. Zeithaml
Hardcover from $199.69 $308.75 Current price is $199.69, Original price is $308.75.
Title: Service Selling: A Guide to Increasing Sales and Profits in Consumer Financial Services / Edition 1, Author: Robert G. Stemper
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Service Selling: A Guide to…
by Robert G. Stemper
Hardcover $285.00
Title: Services Marketing / Edition 7, Author: Christopher H Lovelock
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Services Marketing / Edition 7
by Christopher H Lovelock, Jochen Wirtz
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Hardcover $261.27
Title: E-Service: New Directions in Theory and Practice: New Directions in Theory and Practice / Edition 1, Author: Roland T. Rust
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E-Service: New Directions in…
by Roland T. Rust, P.K. Kannan
Hardcover $260.00
Title: Marketing Opportunities and Challenges in a Changing Global Marketplace: Proceedings of the 2019 Academy of Marketing Science (AMS) Annual Conference, Author: Shuang Wu
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Marketing Opportunities and…
by Shuang Wu, Felipe Pantoja, Nina Krey
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Hardcover $249.99
Title: Customer Engagement Marketing, Author: Robert W. Palmatier
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Customer Engagement Marketing
by Robert W. Palmatier, V. Kumar, Colleen M. Harmeling
Hardcover $249.99
Title: The Japanese Main Bank System: Its Relevance for Developing and Transforming Economies, Author: Masahiko Aoki
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The Japanese Main Bank System:…
by Masahiko Aoki, Hugh Patrick
Hardcover $245.00
Title: Organizational Behavior: Improving Performance and Commitment in the Workplace, Author: Jason A Colquitt
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Organizational Behavior:…
by Jason A Colquitt
Hardcover $243.45
Title: Customer Service Over the Phone: Techniques and Technology for Handling Customers Over the Phone / Edition 5, Author: Stephen Coscia
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Customer Service Over the…
by Stephen Coscia
Hardcover $240.00
Title: A Practical Guide to CRM: Building More Profitable Customer Relationships / Edition 1, Author: Janice Reynolds
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A Practical Guide to CRM:…
by Janice Reynolds
Hardcover $230.00
Title: Superior Customer Value: Strategies for Winning and Retaining Customers, Third Edition / Edition 3, Author: Art Weinstein
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Superior Customer Value:…
by Art Weinstein
Hardcover $230.00
Title: The Complete Guide to Customer Support: How to Turn Technical Assistance Into a Profitable Relationship / Edition 1, Author: Joe Fleischer
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The Complete Guide to Customer…
by Joe Fleischer
Hardcover $230.00
Title: A Practical Guide to Call Center Technology: Select the Right Systems for Total Customer Satisfaction / Edition 1, Author: Andrew Waite
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A Practical Guide to Call…
by Andrew Waite
Hardcover $230.00
Title: Designing the Best Call Center for Your Business / Edition 2, Author: Brendan Read
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Designing the Best Call Center…
by Brendan Read
Hardcover $230.00
Title: Tele-Stress: Relief for Call Center Stress / Edition 2, Author: Stephen Coscia
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Tele-Stress: Relief for Call…
by Stephen Coscia
Hardcover $230.00
Title: Designing and Delivering Superior Customer Value: Concepts, Cases, and Applications / Edition 1, Author: Art Weinstein
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Designing and Delivering…
by Art Weinstein, William C. Johnson
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Hardcover $220.00

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