Title: Kaizen for the Shop Floor: A Zero-Waste Environment with Process Automation / Edition 1, Author: Productivity Press Development Team
Title: Service is Front Stage: Positioning Services for Value Advantage, Author: J. Teboul
Title: Mistake Proofing for Lean Healthcare / Edition 1, Author: Samuel Carlson MD
Title: Business Performance Measurement: Unifying Theory and Integrating Practice / Edition 2, Author: Andy Neely
Title: Practical Lean Leadership for Health Care Managers: A Guide to Sustainable and Effective Application of Lean Principles / Edition 1, Author: Kjeld H. Aij PhD
Title: Total Quality Management Blueprint / Edition 1, Author: Barrie G. Dale
Title: Joseph M. Juran: Critical Evaluations in Business and Management / Edition 1, Author: John C. Wood
Title: Assessing Business Excellence / Edition 2, Author: Les Porter
Title: Process Improvement and Quality Management in the Retail Industry, Author: Stephen George
Title: The Success Paradigm: Creating Organizational Effectiveness Through Quality and Strategy / Edition 1, Author: Michael E. Friesen
Title: Six Sigma: SPC and TQM in Manufacturing and Services / Edition 1, Author: Geoff Tennant
Title: Transactional Six Sigma and Lean Servicing: Leveraging Manufacturing Concepts to Achieve World-Class Service / Edition 1, Author: Betsi Harris Ehrlich
Title: Process Mastering: How to Establish and Document the Best Known Way to Do a Job / Edition 1, Author: Paul Harsin
Title: Hoshin Kanri: The Strategic Approach to Continuous Improvement / Edition 1, Author: David Hutchins