The Best Books of 2024 (So Far) Explore All Lists
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Title: Be Our Guest: Perfecting the Art of Customer Service (Revised and Updated Edition) / Edition 10, Author: Disney Institute
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Be Our Guest: Perfecting the…
by Disney Institute, Theodore Kinni, Tom Staggs
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Hardcover from $16.31 $24.99 Current price is $16.31, Original price is $24.99.
Title: The New Gold Standard: 5 Leadership Principles for Creating a Legendary Customer Experience Courtesy of the Ritz-Carlton Hotel Company / Edition 1, Author: Joseph A. Michelli
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The New Gold Standard: 5…
by Joseph A. Michelli
Hardcover $33.00
Title: Winning with Customers: A Playbook for B2B / Edition 1, Author: D. Keith Pigues
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Winning with Customers: A…
by D. Keith Pigues, Jerry D. Alderman, Karel Czanderna, Owens Corning
Hardcover $84.00
Title: Delivering Knock Your Socks Off Service / Edition 5, Author: Performance Research Associates
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Delivering Knock Your Socks…
by Performance Research Associates, John Bush
Paperback $19.99
Title: The Big Book of Customer Service Training Games / Edition 1, Author: Peggy Carlaw
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The Big Book of Customer…
by Peggy Carlaw, Vasudha K. Deming, Vasudha Kathleen Deming
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Paperback $32.00
Title: Service Selling: A Guide to Increasing Sales and Profits in Consumer Financial Services / Edition 1, Author: Robert G. Stemper
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Service Selling: A Guide to…
by Robert G. Stemper
Hardcover $285.00
Title: Agile Sales: Delivering Customer Journeys of Value and Delight / Edition 1, Author: Brad Jeavons
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Agile Sales: Delivering…
by Brad Jeavons
Hardcover $160.00
Title: Tourist Customer Service Satisfaction: An Encounter Approach / Edition 1, Author: Francis Noe
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Tourist Customer Service…
by Francis Noe, Muzaffer Uysal, Vincent Magnini
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Paperback $58.99
Title: Defusing the Angry Patron: A How-To-Do-It Manual for Librarians / Edition 2, Author: Rhea Joyce Rubin
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Defusing the Angry Patron: A…
by Rhea Joyce Rubin
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Paperback $72.00
Title: Legendary Service: The Key Is To Care / Edition 1, Author: Victoria Halsey
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Legendary Service: The Key Is…
by Victoria Halsey, Kathy Cuff, Ken Blanchard
Hardcover $24.00
Title: Retail Security and Loss Prevention / Edition 2, Author: R. Hayes
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Retail Security and Loss…
by R. Hayes
Hardcover $109.99
Title: Listening to the Voice of the Market: How to Increase Market Share and Satisfy Current Customers / Edition 1, Author: R. Eric Reidenbach
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Listening to the Voice of the…
by R. Eric Reidenbach
Hardcover $66.99
Title: Improving Customer Satisfaction, Loyalty, and Profit: An Integrated Measurement and Management System / Edition 1, Author: Matthew D. Johnson
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Improving Customer…
by Matthew D. Johnson, Anders Gustafsson
#10 in Series
Hardcover $50.00
Title: Satisfying Internal Customers First! / Edition 1, Author: Richard Y. Chang
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Satisfying Internal Customers…
by Richard Y. Chang, P. Keith Kelly
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Paperback $25.00
Title: Boundary Blurred: A Seamless Customer Experience in Virtual and Real Spaces: Proceedings of the 2018 Academy of Marketing Science (AMS) Annual Conference, Author: Nina Krey
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Boundary Blurred: A Seamless…
by Nina Krey, Patricia Rossi
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Hardcover $329.99
Title: Moscow's Muslim Challenge: Soviet Central Asia / Edition 2, Author: Michael Rywkin
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Moscow's Muslim Challenge:…
by Michael Rywkin
Paperback $39.95
Title: 4th Party Cyber Logistics for Air Cargo / Edition 1, Author: Sung-Chi Chu
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4th Party Cyber Logistics for…
by Sung-Chi Chu, Lawrence C. Leung, Yer Van Hui, Waiman Cheung
#73 in Series
Hardcover $109.99
Title: Satisfaction: A Behavioral Perspective on the Consumer: A Behavioral Perspective on the Consumer / Edition 2, Author: Richard L. Oliver
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Satisfaction: A Behavioral…
by Richard L. Oliver
Hardcover $280.00
Title: The Consumer . . . or Else!: Consumer-Centric Business Paradigms / Edition 1, Author: Donald F Dufek
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The Consumer . . . or Else!:…
by Donald F Dufek, Camille P Schuster
Paperback $79.99
Title: Excellence in Managing Worldwide Customer Relationships / Edition 1, Author: Thomas A. Cook
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Excellence in Managing…
by Thomas A. Cook
#5 in Series
Hardcover $115.00

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