Title: Be Our Guest: Perfecting the Art of Customer Service (Revised and Updated Edition) / Edition 10, Author: Disney Institute
Title: Positioning: The Battle for Your Mind / Edition 1, Author: Al Ries
Title: Words That Sell: The Thesaurus to Help You Promote Your Products, Services, and Ideas / Edition 2, Author: Richard Bayan
Title: The Hidden Persuaders, Author: Vance Packard
Title: A Technique for Producing Ideas / Edition 1, Author: James Young
Title: Marketing Warfare / Edition 1, Author: Al Ries
Title: Legendary Service: The Key Is To Care / Edition 1, Author: Ken Blanchard
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Title: Marketing Outrageously Redux: How to Increase Your Revenue by Staggering Amounts / Edition 2, Author: Jon Spoelstra
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Title: The Wizard of Ads: Turning Words into Magic and Dreamers into Millionaires / Edition 1, Author: Roy H. Williams
Title: Think Like Your Customer: A Winning Strategy to Maximize Sales by Understanding and Influencing How and Why Your Customers Buy / Edition 1, Author: Bill Stinnett
Title: My Life in Advertising and Scientific Advertising / Edition 1, Author: Claude Hopkins
Title: Delivering Knock Your Socks Off Service / Edition 5, Author: Performance Research Associates
Title: Content Rules: How to Create Killer Blogs, Podcasts, Videos, Ebooks, Webinars (and More) That Engage Customers and Ignite Your Business / Edition 2, Author: Ann Handley
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Title: Official Get Rich Guide to Information Marketing: Build a Million Dollar Business Within 12 Months / Edition 2, Author: Robert Skrob
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Title: Slow Down, Sell Faster!: Understand Your Customer's Buying Process and Maximize Your Sales / Edition 2, Author: Kevin Davis
Title: The Age of Manipulation: The Con in Confidence, The Sin in Sincere / Edition 1993, Author: Wilson Bryan Key
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Title: The Conquest of Cool: Business Culture, Counterculture, and the Rise of Hip Consumerism, Author: Thomas Frank
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