Table of Contents

HISTORY An Intentional Group Process Plus Software to Support Them (Johnson-Lenz); What is the Internet Anyway? (Carl-Mitchell & Quarterman); The Information Mosaic (McKinnon & Bruns) THE TECHNICAL ENABLERS Knowledge Workers and Radically New Technology (Sviokla); Knowledge Management and Collaborative Technologies (Zack & Serrino); THE EFFECTS IN ORGANIZATIONS Information Politics (Davenport et al); Teaching and Learning in Cyberspace (Dumont) Will the Internet Revolutionize Business Education and Research? (Ives et al); An Improvisational Model for Change Management: The Case of Groupware Technologies (Orlikowski); A Theory of the effects of Advanced Information Technologies on Organizational Design, Intelligence and Decision Making (Huber); Human Capital and Growth (Romer); KNOWLEDGE, GROUPWARE AND THE INTERNET IN PRACTICE Content and the Web for African Development (Adam); Information Technology and Strategic Knowledge Management (chapter 5 The Learning Organization, Managing Knowledge for Business Success-the Economist); Buckman Labs is Nothing But Net (Rifkin); Knowledge and Infrastructure in International Information Management (Bowker & Star); Expert Systems and Lotus Notes Applications for Retrieval of Problem-solving Knowledge and Information (Kiger); using Groupware to Enhance Team Decision Making (Leventhal); Electronic Markets and Virtual Value chains on the Information Superhighway (Benjamin & Wigand)