Fundamentals Of Customer Service And Hotel Management

Written specifically for students taking marketing modules within a hospitality course it contains examples and case studies that show how ideas and concepts can be successfully applied to a real-life work situation. It emphasises topical issues such as sustainable marketing, corporate social responsibility and relationship marketing. It also describes the impact that the internet has had on both marketing and hospitality, using a variety of tools including a wide range of internet learning activities.

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Fundamentals Of Customer Service And Hotel Management

Written specifically for students taking marketing modules within a hospitality course it contains examples and case studies that show how ideas and concepts can be successfully applied to a real-life work situation. It emphasises topical issues such as sustainable marketing, corporate social responsibility and relationship marketing. It also describes the impact that the internet has had on both marketing and hospitality, using a variety of tools including a wide range of internet learning activities.

179.99 In Stock
Fundamentals Of Customer Service And Hotel Management

Fundamentals Of Customer Service And Hotel Management

by Gopal Verma
Fundamentals Of Customer Service And Hotel Management

Fundamentals Of Customer Service And Hotel Management

by Gopal Verma

eBook

$179.99 

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Overview

Written specifically for students taking marketing modules within a hospitality course it contains examples and case studies that show how ideas and concepts can be successfully applied to a real-life work situation. It emphasises topical issues such as sustainable marketing, corporate social responsibility and relationship marketing. It also describes the impact that the internet has had on both marketing and hospitality, using a variety of tools including a wide range of internet learning activities.


Product Details

ISBN-13: 9789390433421
Publisher: Arts & Science Academic Publishing
Publication date: 06/30/2014
Sold by: Barnes & Noble
Format: eBook
Pages: 294
File size: 352 KB
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