Supervising and Leading Teams in ILS

Anyone wishing to be a successful supervisor must learn the interpersonal skills of communication, assertiveness and motivation in order to build a successful team with a positive ethos. This book provides a practical guide to supervisory skills for team leaders and supervisors in library and information work. Although reference is made to relevant management concepts, its strength is that it translates theory into practice, and the focus is decidedly on the latter. This is very much a 'how...