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Top Ten Reasons to Shop at Barnes & Noble.com

We Ship Fast! Free Shipping Plus Our Lowest Prices Ever
Everyone is eligible for Free Shipping when you spend $25 -- and Barnes & Noble Members get FREE Express Shipping on every order! Plus, with our new, lower prices on millions of products, you're sure to find great bargains and values on books, DVDs, music, toys & games, NOOKbooks, and more. See Details
Easy Returns
We keep it simple. Returns are accepted within 14 days of the date that you received your order. Most items can be mailed back to Barnes & Noble.com. Or, if you prefer, bring the item and your packing slip to any Barnes & Noble Bookstore. See Details
Selection You Can Depend On
As America’s premiere bookseller, we have 1 million new books in stock as well as NOOKbooks, NOOKnewspapers, NOOKmagazines, and offer millions more from our network of used dealers. Plus, our huge selection of DVD, Music, Toys & Games, Magazines, and Home & Gift items make us a destination for all tastes and interests.
Safe and Secure Shopping
Your personal information is safe with us. We maintain industry-leading standards, processes, and procedures to protect your personal information.
Your Information Stays HERE!
Barnes & Noble does not sell or rent your personal information and respects your preferences with respect to your personal information. Read the complete Privacy Policy
We’re No. 1 — in Customer Satisfaction
Barnes & Noble.com has repeatedly ranked No. 1 in customer satisfaction*. Contact them by email, call 1-800-THE-BOOK (1-800-843-2665), or use 201-559-3882 if you are an international customer.
The Ultimate Destination for Book-lovers
There’s a lot to buy at Barnes & Noble.com, but there’s also a lot to do! Make wish lists, build a virtual library, or name your Favorites in the My B&N community. Watch and listen to your favorite authors in B&N Studio. Visit daily to read the newest B&N Review features. Join one of our Book Clubs and meet other book lovers. Use our Store Locator to find activities in our retail stores.
Great Deals with Membership
We've already told you how Members get FREE Express Shipping on every order. But that's not all. Members also get special deals and coupons -- including $50 of bonus coupons for signing up. Plus, they save an extra 10% on almost everything in our stores. Join the millions of other smart shoppers and sign up now.
The world’s most advanced eReader is available exclusively at Barnes & Noble. Download wirelessly in seconds, lend books to friends, and get thousands of free NOOKbooks. See our demo. Buy it in stores or right here online.
Going Mobile? We’re Right Here!
Whether you’re on vacation, on the road or out for a walk, we’re just a cell phone away at bn.com/mobile. You can shop, check title availability or find local stores or events with any web-friendly mobile device or using our iPhone Bookstore app. Now you can also read books on the go by downloading our free eReader from the mobile site.
* Number one rating in customer satisfaction in the entire e-commerce category of 200 companies, according to the 2007 American Customer Satisfaction Index of the University of Michigan. Ranked as top bookseller brand 5 consecutive years in the EquiTrend® Brand Study by Harris Interactive.