Getting Started: Creating an Account

We encourage customers to create an account. Having an account will allow you to:
  • Shop and check out faster on your next visit
  • Check your order status online
  • Receive your Member discount on online purchases
  • Obtain a history of items you’ve purchased
  • Receive updates on special offers, events, and new products and services
  • Retain items in your Cart and your Wish List
You can create your account at Checkout or in advance. Here's how:
  • On the Checkout page, click the "Checkout" button under New Customers. While you place your order, we'll also ask you to provide your name and email address, create a password, and select a security question and answer. The security question and answer provide added safeguards in the event that you forget your password.
  • You can create an account in advance by clicking the Account link at the top of this page. On the next page, click the "Create Account & Continue" button. You'll be prompted to provide your name, address, and email address, create a password, and select a security question and answer.
Your email address and password provide access to your account. In order to protect the security of your account, we ask you to sign in each time you make a purchase at Barnes & Noble.com. We may also ask you to sign in after brief periods of inactivity during your shopping session. This can happen if, for example, you have to leave your computer unexpectedly.

If you forget your password, click the "Forgot Your Password?" link on the sign-in or account pages. We'll ask for the original email address that you used to create your account and send you an email with instructions for resetting your password.

To make shopping easier and faster, we save your credit card and billing address information securely. However, if you do not want us to save any of your credit card data, you can uncheck the box to save your credit card information on the Create an Account page, and we will not store your credit card data or your credit card billing address to your account. You will have to reenter this information to make your next purchase.