Home B&N MasterCard FAQs

Frequently Asked Questions


Benefit Questions
What are the benefits of the Barnes & Noble MasterCard?
Is there an annual fee for the Barnes & Noble MasterCard?
Do I earn points on purchases made at Barnes & Noble and B. Dalton?
How does the 5% rebate work?
Does the 5% rebate apply to all Barnes & Noble purchases?
Can the 5% rebate be combined with Member discounts?
Where can I find the full terms and conditions of the program?



Usage Questions
Does my first purchase have to be at Barnes & Noble in order to receive a free gift card?
How will I know how much I've saved on each Barnes & Noble purchase?
Why was a charge made to my account after I returned items purchased with my Barnes & Noble MasterCard?
How soon after I make my first purchase will I receive my free Barnes & Noble Gift Card?
Will a balance transfer or cash advance count as my first purchase?
How do I see my point balance?
Do I have to do anything to request my free Barnes & Noble Gift Card?
What happens if I qualify for more than $25 worth of gift cards at one time?
How long after I reach 2,500 points will I receive my free Barnes & Noble Gift Card?
What happens if I don't receive my gift card?
What happens if I lose my gift card?
Does my gift card expire?



Application Questions
Do I have to be a Member to apply for the Barnes & Noble MasterCard?
What information do I have to provide on the application?
How long will it take for me to find out if I've been approved?
Is there a way to apply besides the online application?


Additional Questions
Does Barnes & Noble issue the Barnes & Noble MasterCard?
Who is Barclays Bank Delaware, and how I can find additional information about them?
How do I contact Barnes & Noble MasterCard customer service?
What if I want to cancel my Barnes & Noble MasterCard?
If I need to change the address on my Barnes & Noble MasterCard, whom do I contact?