Home B&N MasterCard FAQs

Frequently Asked Questions


Usage Questions
Does my first purchase have to be at Barnes & Noble in order to receive a free gift card?
How will I know how much I've saved on each Barnes & Noble purchase?
Why was a charge made to my account after I returned items purchased with my Barnes & Noble MasterCard?
How soon after I make my first purchase will I receive my free Barnes & Noble Gift Card?
Will a purchase or a balance transfer count as my first purchase?
How do I see my point balance?
Do I have to do anything to request my free Barnes & Noble Gift Card?
What happens if I qualify for more than $25 worth of gift cards at one time?
How long after I reach 2,500 points will I receive my free Barnes & Noble Gift Card?
What happens if I don't receive my gift card?
What happens if I lose my gift card?
Does my gift card expire?




Does my first purchase have to be at Barnes & Noble in order to receive a free gift card?

No. You can make your first Barnes & Noble MasterCard purchase anywhere MasterCard is accepted (including Barnes & Noble) to receive your free Barnes & Noble Gift Card.

How will I know how much I've saved on each Barnes & Noble purchase?

Your receipt will show your Barnes & Noble MasterCard rebate for each transaction. You will also be able to see this discount when you view your account online and on your monthly statement.

Why was a charge made to my account after I returned items purchased with my Barnes & Noble MasterCard?

Should you return any items purchased with your Barnes & Noble MasterCard, an adjustment to reverse the prior rebate will appear on your receipt. This amount will show as a charge on your monthly Barnes & Noble MasterCard statement.

How soon after I make my first purchase will I receive my free Barnes & Noble Gift Card?

You will receive your Barnes & Noble Gift Card within four weeks of making your first purchase.

Will a purchase or a balance transfer count as my first purchase?

Yes. A purchase or a balance transfer made with your Barnes & Noble MasterCard account will qualify as your first purchase. Cash advance transactions do not qualify as a first purchase.

How do I see my point balance?

Your point balance will be available on your monthly statement.

Do I have to do anything to request my free Barnes & Noble Gift Card?

No. Any Barnes & Noble Gift Cards that you earn by using your Barnes & Noble MasterCard are sent to you automatically. You do not need to make any requests or contact customer service.

What happens if I qualify for more than $25 worth of gift cards at one time?

Should you qualify for $50 or more of Barnes & Noble Gift Cards at one time, you will receive them in $25 increments. For example, if you earned $75 worth of cards in one month, you'd receive three $25 cards in the mail.

How long after I reach 2,500 points will I receive my free Barnes & Noble Gift Card?

After you've received your statement indicating that you will receive a free Barnes & Noble Gift Card, please allow four weeks for delivery.

What happens if I don't receive my gift card?

Please contact Barclays customer service at 866-896-5547 if you haven't received your gift card within four weeks.

What happens if I lose my gift card?

Lost Barnes & Noble Gift Cards cannot be replaced, so please keep them in a safe place.

Does my gift card expire?

Barnes & Noble Gift Cards have no expiration date.