Product Safety Recalls

Special Product Recall

Buckyballs® Recalled by Retailers in cooperation with the U.S. Consumer Product Safety Commission (CPSC). Because the manufacturer of Buckyballs, Maxfield and Oberton, LLC, has liquidated or is unable and/or unwilling to conduct a voluntary corrective action plan, the CPSC has requested that retailers such as B&N conduct a recall of Buckyballs that they sold.

B&N is recalling the following products from customers that purchased the product on BN.com or from B&N stores or Barnes & Noble College stores.

94922923943     Executive Buckyballs Black
94922923967     Buckyballs The Amazing Magnetic Desktoy You Can't Put Down
94922928849     Executive Buckyballs Gold
94922928856     Executive Buckyballs Silver

B&N sold only 1,038 units of Buckyballs to its customers and will accept these units for return and credit. Recalled product is typically returned directly to the manufacturer. However, as the manufacturer is unable or unwilling to participate in this recall, if you purchased Buckyballs from B&N, you may return them to B&N. Please call 1-855-592-2993 for instructions on how to return these Buckyballs. Stores will not accept recalled items.

CPSC Buckyballs Recall Notice:
http://www.cpsc.gov/en/Recalls/2013/Six-Retailers-Announce-Recall-of-Buckyballs-and-Buckycubes-High-Powered-Magnet-Sets

The following has been posted at stores which sold Buckyballs:
Buckyballs Recall Poster

Please see also the CPSC's website for further information:
www.cpsc.gov

FAQs for Buckyballs Recall

Q. Why is B&N conducting this recall?
A. This recall is for safety purposes at the recommendation of the CPSC. Because the manufacturer of Buckyballs, Maxfield and Oberton, LLC, has liquidated or is unable and/or unwilling to conduct a voluntary corrective action plan, the CPSC has requested that retailers such as B&N conduct a recall of Buckyballs that they sold. For more details on the CPSC recall, please go to (link to CPSC website).

Q. How can I tell if I have recalled Buckyballs?
A. Buckyballs are very distinguishable. The original packaging has the brand name "Buckyballs" on it. In addition, if you still have the carrying case that came with the product, the name is also located on the case. If you do not have the original packaging or the carrying case, the product comes in various colors and is a set of about 216 magnets. B&N sold the original, black, gold and silver models listed above. Each magnet is a sphere shape and approximately 3mm in diameter.

Q. Can I return my Buckycubes to B&N?
A. No. B&N did not sell any Buckycubes. B&N only sold the four Buckyballs models listed above.

Q. How can I take advantage of the recall?
A. If you have any Buckyballs, please call 1-855-592-2993 for instructions on how to return them to B&N.

Q. What is the problem with my Buckyballs?
A. The Consumer Product Safety Commission (CPSC) has initiated a recall of Buckyballs due to incidents involving ingestion of Buckyballs, which are magnetic, resulting in certain incidents in hospitalization. For more details on the CPSC recall, please go toL (link to CPSC website).

Q. My Buckyballs appear to be operating okay. Can I continue to use them?
A. No. Even though your product appears to be safe, we are asking all customers to immediately stop using the product and participate in the recall by returning your Buckyballs to us for a credit.

Q. Will I receive a refund or credit for the product?
A. Yes. You will receive a credit equivalent to the purchase price of Buckyballs which are returned.

Q. How long is this recall in effect?
A. Recalls are indefinite. However, because B&N is not the manufacturer of Buckyballs, B&N will accept only the number of Buckyballs sold to its customers (1,038 units).

Manufacturer Product Recalls

The recall information provided below is based on manufacturer and regulatory agency notifications that involve products sold at B&N stores and on BN.com. Follow the link provided for more details on the product recall.

Hachette Book Group Recalls Children's Books Due To Choking and Laceration Hazards
September 12, 2013
http://www.cpsc.gov/en/Recalls/2013/Hachette-Book-Group-Recalls-Childrens-Books

Snoopy Sno-Cone Machines Recalled by LaRose Industries Due to Risk of Mouth Injury
October 31, 2013
http://www.cpsc.gov/en/Recalls/2014/Snoopy-Sno-Cone-Machines-Recalled-by-LaRose-Industries

For a complete listing of recalled products, visit www.recalls.gov or refer to the agency websites listed below:

* U.S. Consumer Product Safety Commission (CPSC) website at www.cpsc.gov for recalls of consumer products.
* U.S. Food and Drug Administration (FDA) website at www.fda.gov for recalls of food or cosmetic products.

Product Recall FAQs

Q. How long are recalls posted on the BN Product Recall webpage for items sold at Barnes & Noble stores or BN.com?
A. Typically, postings last for at least 120 days. Please refer to the agency websites that are provided above for recalls issued more than 120 days ago.

Q. How do I know if I have a recalled product?
A. You may visit www.recalls.gov or visit the agency websites that are provided above.

Q. What do I do if I have a recalled product?
A. You should follow the manufacturer's direction on the recall notice or visit the manufacturer's website for more detailed information. The contact information for a manufacturer is typically provided within the recall notice.

Q. Who do I contact for questions regarding product recalls sold at Barnes & Noble or on BN.com?
A. You should follow the manufacturer's direction on the recall notice or visit the manufacturer's website for more detailed information. The contact information for a manufacturer is typically provided within the recall notice.

Q. How long are recalls in effect?
A. Recalls are indefinite. Regardless of when you learn of a product recall, you should refer to www.recalls.gov or the appropriate agency website for current and historical recall information: www.cpsc.gov or www.fda.gov

Q. How can I be directly notified of ALL product recalls?
A. Customers can sign up to receive email alerts for recalled products directly from www.recalls.gov.