Successful managers work like coaches, assessing each person's strengths and weaknesses and developing the best strategy to get the job done. The 4-Dimensional Manager shows how managers can become more effective by using the DiSC system. "DiSC" stands for four communication styles: Dominance (direct and decisive); Influence (optimistic and outgoing); Supportive (sympathetic and cooperative); and Conscientious (concerned and correct). In the book's first part, readers assess their own style, the style of the people they manage, and the style of their organization. The second part shows how to choose the most effective style (or combination of styles) for any situation, focusing on seven key areas: delegating, decision making, problem solving, motivating, complimenting, giving constructive feedback, and developing skills.
| Preface | ||
| Acknowledgments | ||
| 1 | Why 1-Dimensional Managing Isn't Enough | 1 |
| 2 | Discovering Your Style | 9 |
| 3 | How You Manage Yourself and Others | 23 |
| 4 | I'm a Manager, Not a Mind Reader | 37 |
| 5 | Expanding to 4 Dimensions | 45 |
| 6 | Basics of 4-Dimensional Managing | 55 |
| 7 | 4-Dimensional Delegating | 63 |
| 8 | 4-Dimensional Decision-Making | 71 |
| 9 | 4-Dimensional Problem-Solving | 79 |
| 10 | 4-Dimensional Motivating | 87 |
| 11 | 4-Dimensional Complimenting | 97 |
| 12 | 4-Dimensional Feedback | 103 |
| 13 | Managing in 4 Styles of Organizations | 109 |
| Closing Words: Going 4-Dimensional | 123 | |
| The Combination DiSC Patterns | 125 | |
| Additional DiSC Tool | 148 | |
| The Research behind DiSC | 151 | |
| About Inscape Publishing and the Inscape Guides | 155 |
Overview
Successful managers work like coaches, assessing each person's strengths and weaknesses and developing the best strategy to get the job done. The 4-Dimensional Manager shows how managers can become more effective by using the DiSC system. "DiSC" stands for four communication styles: Dominance (direct and decisive); Influence (optimistic and outgoing); Supportive (sympathetic and cooperative); and Conscientious (concerned and correct). In the book's first part, readers assess their own style, the style of the ...