Accountability: Freedom and Responsibility without Control / Edition 1

by Rob LeBow, Randy Spitzer

Overview

Authors Rob Lebow and Randy Spitzer show how to transform a business by replacing the control and manipulation that typically characterize the workplace with personal accountability. The book helps readers determine the level of accountability that exists in a company, discusses the "Seven S's of Accountability, " and introduces the "member citizen" concept and the metaphor of the Wise Counsel — a coach, mentor, and leader who functions as a resource, not a controller.

Product Details

ISBN-13:	9781576751831
Publisher:	Penguin Random House LLC
Publication date:	07/28/2002
Edition description:	FIRST
Pages:	276
Product dimensions:	6.06(w) x 9.04(h) x 0.80(d)

About the Author

ROB LEBOW is the founder and CEO of The Lebow Companies, an international consulting and training firm that specializes in installing the Shared Values Process in companies of all sizes and in all sectors. He is the author of A Journey into the Heroic Environment.
WILLIAM L. SIMON is a professional writer who has written several books and coauthored such best-selling titles as Profit from Experience and On the Firing Line.

Table of Contents

	Prologue: A New Journey Begins	1
Part 1	The Control versus Freedom Dilemma	9
1	I'm Pedaling as Fast as I Can, But It's Not Fast Enough!	11
2	The Courage to Make the Change	17
3	Which Would You Rather Work In--A Freedom-Based or a Control-Based Work Environment?	25
4	Do Incentives Really Motivate People? Or Are They Just a Quick Fix?	41
5	Is Job Security Related to a Corporate Culture's Bottom Line?	51
6	Do You Want to Be Controlled?	71
7	Can We Overcome Human Nature by Trying to Control People?	85
8	Three Activities That Establish a Freedom-Based Workplace	93
Part 2	Creating the Transformation	107
9	The Transformation of National Stores: A Journey from the Old Control-Based Environment to the New Freedom-Based Workplace	109
10	The Wise Counsel	121
11	Creating the Right Conditions	141
12	Taking Personal Responsibility Is a Challenge for Everyone!	157
13	Transformation Begins with a Visionary Leader	169
14	The Freedom-Based Philosophy Is Adopted One Person at a Time	179
15	Owning Your Job Means No Excuses--The First Step to Freedom	189
16	Designing Your Job Means You Have the Power to Choose!	201
17	Finding Great People	215
	Epilogue
	Pete Williams: A New Journey Begins	225
	The Freedom Survey (FS)	229
	Notes	237
	Glossary	241
	Index	247
	Acknowledgments	253
	About the Authors	255
	About the Company	257

Editorial Reviews

Written in the form of a narrative about five strangers traveling on a transcontinental train, this book looks at the past 50 years of control-based initiatives for improving business performance, challenging conventional beliefs about the value of TQM, MBO, incentive programs, and other programs. It introduces practical guidelines for transforming control-based operations into freedom- based work environments where employees design their own jobs. Annotation c. Book News, Inc., Portland, OR (booknews.com)

Booknews

In Accountability, Lebow and Spitzer, two executives from Tomorrow's Workplace Inc., look at the past 50 years of control-based initiatives, and challenge conventional wisdom about the true value of incentive programs, personal improvement plans, quotas and performance reviews. Using a narrative about five strangers on a train to develop their "Freedom-Based" approach, the authors introduce guidelines for transforming control-based operations into freedom-based work environments. Copyright (c) 2003 Soundview Executive Book Summaries

Soundview Executive Book Summaries