American Bureaucracy

Like it or not, contemporary man is man-in-bureaucracy. He spends the majority of his waking hours in a bureaucracy; establishes an identity and status in a bureaucracy; garners most of his satisfactions and disappointments in a bureaucracy; and, increasingly, he is what he does.

Aside from the importance of understanding those institutions that shape our values, behavior, and experience, bureaucracy is a vital area for study because it reveals a wide range of social behavior in a compact an...