Controlling Risk: Thirty Techniques for Operating Excellence

How do operators prevent the next accident that is inevitably trying to kill them? How do they improve performance? Can they do both simultaneously?

On the front lines of danger, operators face hazards and make life-and-death decisions in dynamic, complex situations. They are the last line of defense trying to prevent death and destruction.

What happens if they don’t succeed? After accidents, organizations typically issue new rules. These will work—for ...