Covert Processes at Work: Managing the Five Hidden Dimensions of Organizational Change

The first and only guide to diagnosing and dealing with the hidden or covert factors that can ruin even the most meticulously planned change processes.

Organizational change initiatives often fail because they focus exclusively on the rational, overt aspects of change, overlooking the powerful role played by concealed or irrational factors. It's well known that these covert processes-such as hidden agendas, blind spots, office politics, tacit assumptions, secret hopes, wishes and fears-frequ...