The Diversity Training Activity Book: 50 Activities for Promoting Communication and Understanding at Work

The Diversity Training Activity Book: 50 Activities for Promoting Communication and Understanding at Work

by Jonamay Lambert, Selma Myers
     
 

With our workforce becoming increasingly diverse, encouraging sensitivity and understanding in the workplace is a top priority for businesses everywhere. The Diversity Training Activity Book addresses such fundamental issues as change, communication, gender at work, and conflict resolution. Tested with hundreds of participants

…  See more details below

Overview

With our workforce becoming increasingly diverse, encouraging sensitivity and understanding in the workplace is a top priority for businesses everywhere. The Diversity Training Activity Book addresses such fundamental issues as change, communication, gender at work, and conflict resolution. Tested with hundreds of participants to ensure the appropriateness and effectiveness for a variety of diversity training needs, the simple activities in this book will help employees at all levels cope with cultural and gender differences and master new skills for communicating more effectively. Here readers will learn how to: 

• share their beliefs about coworkers of different backgrounds

• manage a culturally diverse workforce

• deal with issues of gender in the workplace

• understand differences in dress, appearance, and social customs

Filled with activities, role playing exercises, sample icebreakers, and case studies, this book will help all employees create a more harmonious, open workplace no matter what their cultural background.

Product Details

ISBN-13:
9780814415368
Publisher:
AMACOM Books
Publication date:
08/26/2009
Pages:
336
Sales rank:
1,144,624
Product dimensions:
8.40(w) x 10.90(h) x 1.00(d)
Age Range:
18 Years

Read an Excerpt

Preface

By now, most organizations are aware that changes in the general population profoundly affect the makeup of their workforce in the twenty-first century. This book is therefore designed to meet the needs of professionals who are expected to address the implications of cultural diversity through training, facilitating and other developmental programs.

The underlying philosophy in The Diversity Training Activity Book is to train workshop participants to deal constructively with the changing workforce, and to do so in a nonthreatening environment. A new awareness, coupled with matching skills, can build bridges of understanding and cooperation which will influence daily performance.

Individuals participating in the activities offered in this guide will first examine their own cultural backgrounds. They will then recognize how cultural differences may impact behavior. They will also learn skills to help them work effectively in a multicultural environment. Ultimately, their organizations will benefit through improved communication, reduced conflict and more productive relationships.

The activities contained in this guide are equally useful in industrial, service, government and not-for-profit organizations, as well as health care, educational, financial and other institutions.

Certain assumptions form the basis for the activities in this book:

--Culture is not good or bad. It just “is.”

--Often what may be considered “just the way it is” is culturally influenced.

--One’s view of the world is shaped by values, perceptions, assumptions, and expectations.

--The more people know about their own culture, and the more they know about other cultures, the better the communication will be.

--The way one does or sees things, when coupled with the way others do and see things, can lead to new improved ways of doing and seeing things.

--Being different is “OK” and differences can be recognized, acknowledged and cherished.

--The responsibility for intellectual communication is not solely that of any one of the parties, but shared by all.

Furthermore, the authors assume that those who are conducting this training have conducted training before. Therefore, this book does not include basic information on how to design needs assessments, lesson plans or the steps necessary for handling logistics.

This book provides a series of activities which are carefully constructed to:

--Introduce the topic of diversity

--Increase awareness of the impact of culture in the workplace

--Demonstrate skills for managing a culturally diverse workplace

--Address the matter of gender in the workplace

Each activity is presented in the following format:

--NAME, to identify the exercise

--Brief description of the PURPOSE of the exercise

--Normal TIME allotment

--EQUIPMENT required

--Consumable MATERIALS needed

--PROCEDURES suggesting how the exercise should be conducted

--Short CONCLUSION section

--Helpful TRAINER’S NOTES

Our approach is to use participative exercises, lecturettes, mini–case studies and role-plays in which participants will become actively involved in situations that help them deal with diversity and gender-related issues in the workplace. Also included are many exercises in master form, available for use either as handouts or as material for transparencies.

Jonamay Lambert

Selma Myers

Excerpted from THE DIVERSITY TRAINING ACTIVITY BOOK by Jonamay Lambert and Selma Myers. Copyright © 2009. Published by AMACOM Books, a division of American Management Association, New York, NY. Used with permission.

All rights reserved. http://www.amacombooks.org.

Meet the Author

Jonamay Lambert (Chicago, IL) is Founder and President of Lambert & Associates, Inc., and has designed and implemented training programs in diversity, leadership, and change management for both Fortune 100 companies and smaller organizations alike.

Selma Myers (LaJolla, CA) is a trained mediator and co-author of Conflict Resolution Across Cultures. Together they have written 13 trainer’s guides in the Diversity at Work training series.

Customer Reviews

Average Review:

Write a Review

and post it to your social network

     

Most Helpful Customer Reviews

See all customer reviews >