Evaluating Training Programs: The Four Levels / Edition 3
  • Evaluating Training Programs: The Four Levels / Edition 3
  • Evaluating Training Programs: The Four Levels / Edition 3

Evaluating Training Programs: The Four Levels / Edition 3

by Donald L. Kirkpatrick, James D. Kirkpatrick, James D. Kirkpatrick
     
 

ISBN-10: 1576753484

ISBN-13: 9781576753484

Pub. Date: 12/10/2005

Publisher: Berrett-Koehler Publishers, Inc.

The "Kirkpatrick Model" for evaluating training programs is the most widely used approach in the corporate, government, and academic worlds. First developed in 1959, it focuses on four key areas: reaction, learning, behavior, and results. "Evaluating Training Programs" provides a comprehensive guide to Kirkpatrick's four-level model, along

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Overview

The "Kirkpatrick Model" for evaluating training programs is the most widely used approach in the corporate, government, and academic worlds. First developed in 1959, it focuses on four key areas: reaction, learning, behavior, and results. "Evaluating Training Programs" provides a comprehensive guide to Kirkpatrick's four-level model, along with detailed case studies that show how the approach is used successfully in a wide range of programs and institutions. The third edition revises and updates existing material and includes new strategies for managing change effectively.

Product Details

ISBN-13:
9781576753484
Publisher:
Berrett-Koehler Publishers, Inc.
Publication date:
12/10/2005
Edition description:
Third Edition
Pages:
379
Sales rank:
179,416
Product dimensions:
6.26(w) x 9.50(h) x 1.31(d)

Table of Contents

Foreword to the First Edition
Foreword to the Second Edition
Preface
Pt. 1Concepts, Principles, Guidelines, and Techniques1
1Evaluating: Part of a Ten-Step Process3
2Reasons for Evaluating15
3The Four Levels: An Overview19
4Evaluating Reaction25
5Evaluating Learning39
6Evaluating Behavior48
7Evaluating Results59
8Implementing the Four Levels67
Pt. 2Case Studies of Implementation71
9Making a Play for Training Evaluation: Montac, A Fictitious Company73
10Balancing Your Evaluation Act87
11Evaluating a Training Program for Nonexempt Employees: First Union National Bank99
12Evaluating a Training Course on Performance Appraisal and Coaching: Kemper National Insurance Companies106
13Evaluating a Training Program on Presentation Skills: Arthur Andersen & Company120
14Evaluating the Creative Manager Training Program: Motorola Corporation129
15Evaluating a Training Program on Developing Supervisory Skills: Management Institute, University of Wisconsin140
16Evaluating a Leadership Training Program: Gap Inc153
17Evaluating a Training Program on Problem Solving: City of Los Angeles178
18Evaluating a Corporatewide Performance Improvement System: Intel Corporation186
19Evaluating an Outdoor-Based Training Program - a Search for Results: St. Luke's Hospital204
20Evaluating a Safety Training Program for Managers: Fluor Daniel Hanford, Inc221
21Evaluating a Training Program on Stress Management for Intact Work Teams: Midwest Electric, Inc239
22Developing an Effective Level 1 Reaction Form: Duke Energy Corporation265
23Evaluating a Training Program at All Four Levels: Cisco Systems, Inc272
Index283
The Author291

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