The Marketing Plan Handbook: Develop Big-Picture Marketing Plans for Pennies on the Dollar

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Overview

WRITE A WINNING MARKETING PLAN!

Successful marketing consultant Robert W. Bly cuts through the clutter of short-lived marketing techniques and trendy gimmicks and reveals the critical steps necessary to build a practical marketing plan that produces the results of an expensive consultant without the hefty costs.

"Bob has the uncanny ability to take huge concepts and break them down in to practical, actionable steps. He does it again in The ...

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The Marketing Plan Handbook: Develop Big Picture Marketing Plans for Pennies on the Dollar

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Overview

WRITE A WINNING MARKETING PLAN!

Successful marketing consultant Robert W. Bly cuts through the clutter of short-lived marketing techniques and trendy gimmicks and reveals the critical steps necessary to build a practical marketing plan that produces the results of an expensive consultant without the hefty costs.

"Bob has the uncanny ability to take huge concepts and break them down in to practical, actionable steps. He does it again in The Marketing Plan Handbook. It’s a no-brainer that applying the wisdom in this book will add incremental dollars to your business’ bottom line."

—MaryEllen Tribby, Publisher/CEO of Early To Rise, Founder of Working Moms Only.com

"Most marketing books give you a list of cookie-cutter tactics you don't have time or budget for, along with some examples from famous brands that don't apply to anyone else's reality. This handbook is completely different. It's specifically for an entrepreneur or small business owner who needs to figure out a marketing plan that fits their special vision, wished-for lifestyle, and customers like a glove. Even if you're thinking of hiring a marketer or agency to help your business, read this book FIRST. You'll need it to give them the perfect directions for your unique business."

—Anne Holland, founder of Marketing Sherpa

"The Marketing Plan Handbook is loaded with rules, secrets, case histories, forms, charts, and worksheets on every facet of marketing and direct marketing. Bly never lets you lose sight of the essentials—continual accountability, analyzing (and besting) the competition, and the all-important arithmetic of return on investment."

—Denny Hatch, founder of Who's Mailing What!

"Bob concisely lays the secrets to his success, AND the very tools he uses to make hundreds of his clients more money than they ever dreamed possible. Don't stop. Start reading this book now—before your competition does!"

—Steve Wexler, president of The Steve Wexler Creative Group

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Product Details

  • ISBN-13: 9781599183626
  • Publisher: Entrepreneur Press
  • Publication date: 2/5/2010
  • Edition number: 1
  • Pages: 272
  • Sales rank: 790,337
  • Product dimensions: 5.90 (w) x 8.90 (h) x 0.70 (d)

Meet the Author



Robert W. Bly
has been an independent copywriter and marketing consultant for more than a quarter of a century. He has worked with more than 100 clients including Boardroom, Phillips, IBM, Nortel, Agora, Prentice Hall, and Grumman. He is the author of more than 75 books and he currently writes regular columns for Target Marketing Magazine and The Writer.

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Table of Contents

Preface XV

Chapter 1 Harness the Power of Vision 1

Design Your Business to Deliver the Lifestyle You Seek 3

SIDEBAR Write Conversational Copy for the Best Marketing Results 9

Go Confidently in the Direction of Your Dreams 11

Begin With the End in Mind 12

Paint a Picture of the Possible 13

ACTION Write Your Vision Statement 15

SIDEBAR Crafting Your Unique Selling Proposition (USP) 18

Let Your Vision Protect You From Making Bad Decisions 21

Chapter 2 Decide What Business You're In 23

SIDEBAR Crafting Your Elevator Pitch 26

Creating a Business to Fulfill Your Vision 27

What is a Niche? 28

SIDEBAR Micro-Niche Your Way to Success 32

Why Is This a Good Niche for Us? 34

ACTION Describe Your Niche 40

SIDEBAR Are You Too Old to Start a Business? 41

Chapter 3 Get to Know Everything about Your Ideal Customer 43

Qualifying Prospects 44

Create a Customer Database 46

Know Your Customers' "Core Buying Complex" 50

What Do I Want to Know About My Ideal Client? 52

SIDEBAR What The Apprentice can Teach You About Knowing Your Customers 54

Don't Ignore Government Markets 56

SIDEBAR 12 Government Market Facts at a Glance 58

Nonprofit Marketing 59

Know the Lifetime Value of Your Ideal Client 60

Know Why Your Client Buys 62

Know What Benefits Mean the Most to Your Client 62

SIDEBAR Marketing to GOM (Grumpy Old Men) 63

Know the Steps in Your Clients' Buying Process 64

SIDEBAR Five Steps to the Perfect Guarantee 65

Know Where Your Clients Go to Look for Information 67

Know What You Can Learn from Your Current Clients 68

Where Should I Look for Information? 70

ACTION Describe Your Ideal Client 72

Chapter 4 Who is the Competition? 75

SIDEBAR What They Say about You Online 76

Who Is Your Top Competitor? 76

Look for the Gaps in Service to Your Niche 77

How Do I Learn More About My Competition? 80

SIDEBAR Trade Shows in Your Marketing Mix 80

ACTION Write Your Description of the Competition 84

SIDEBAR Competition for the Information Marketer 86

Chapter 5 Strategize: Position Your Business 89

Bull's-Eye: Position Your Business 89

How to Build a Stronger USP 91

Offer Proof for Your Positioning Statement and USP 97

SIDEBAR Testimonials: The Quickest and Most Powerful Way to Support Your USP 99

Describe What You Want to Accomplish This Year 101

Your Business at a Glance: The Capabilities Brochure 102

SIDEBAR Don't Forget the Yellow Pages 106

ACTION Write Your Goals for Your Business for the Next Year 108

Chapter 6 Build Out Your Product Line 113

Cost of Customer Acquisition vs. LCV 115

Creating New Products 117

Features and Benefits 118

Turn Product Flaws Into Selling Points 121

Buying Motivations: The FCB Grid 123

Pricing 124

Selling High-Priced Products 131

SIDEBAR Pricing Strategies for Selling Services 133

SIDEBAR Sell a Lifestyle, Not a Product 134

Chapter 7 Assess Your Tactics 137

Determine the Response You Want from Your Target 137

Decide What Message Will Stimulate This Behavior 138

Decide Which Marketing Tactics Will Best Support Your Strategy 141

Tactics That Reach Your Target Market 143

Inbound vs. Outbound Marketing Tactics 144

The Busy Doctor Syndrome 147

The Silver Rule of Marketing 149

Choose the Best Three to Five Tactics to Begin 150

SIDEBAR Keyword Due Diligence 153

Marketing in Larger Companies 155

ACTION Identify the Tactics You'll Use 157

SIDEBAR Selling to the "Starving Crowd" 158

Chapter 8 Integrate Online and Offline Marketing 161

E-Mail Marketing 161

SIDEBAR Five Ways to Get Your Website Ranked Higher on Google 164

Writing and Publishing a Free E-Newsletter 165

SEO Your Website 167

SIDEBAR Add a "Recommended Vendors" Page to Your Site 171

SIDEBAR How I Find Fresh E-Zine Content for 50 Cents per Article 177

Increase E-Mail Address Capture 177

Blogging 180

Social Media 182

SIDEBAR Getting Started on the Right Foot at Twitter 184

Chapter 9 Put Your Measurements in Place 187

What Metrics Should You Measure? 188

Calculating Marketing RDI 190

Calculating and Measuring ROTI 192

SIDEBAR Doubling Hour and Doubling Day 194

Measuring Web Metrics 197

Marketing Performance Reporting 204

Create the Tracking System 206

Determine How Often to Review the Data 206

ACTION Write what and How You'll Measure 207

SIDEBAR Predicting the Probable Success or Failure of a New Product or Marketing Idea 208

Chapter 10 Write Your Plan 211

Write It Down to Get It Done 211

SIDEBAR Use a Swipe File to Write Promotions Better and Faster 213

Create a One-Year Plan 215

Budget 217

Plot Major Campaigns First 220

Break It Down 222

ACTION Write Your Plan 223

SIDEBAR 10 Ways to Stretch Your Marketing Budget 224

Chapter 11 Work it!-Implementation 229

What Stage Is Your Business In? 230

Copy: The Foundation of Implementation 232

Write the Way Prospects Talk 234

Writing Great Headlines 237

More Copy Tips 240

Make Liberal Use of Free Offers 242

SIDEBAR Promote Yourself by Writing Articles 247

Schedule Your Action Steps for the Next 30 Days 249

Follow These Keys to Success 249

Chapter 12 Review and Troubleshoot Your Plan 251

SIDEBAR How Good a Marketer Are You? 252

What You Should Review 254

A Sales Tactic for Overcoming Price Resistance 254

Good, Better, Best 256

SIDEBAR The Psychology of Pricing 257

Testing Your Marketing Campaigns 259

What Price Pulls Best? 262

How To Troubleshoot Your Plan 264

What to do When It's Not Working 265

Non-Marketing Causes of Marketing Plan Failures 266

Honor Your Refund Policy Pleasantly 269

SIDEBAR Don't Waste Your Customer's Time 274

Appendices

A Glossary 277

B Forms & Worksheets 287

C Model Marketing Plan 305

D Marketing Consultants 315

E Sources & Resources 321

Index 325

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