Network: Theorizing Knowledge Work in Telecommunications

Network: Theorizing Knowledge Work in Telecommunications

by Clay Spinuzzi
     
 

ISBN-10: 0521895049

ISBN-13: 9780521895040

Pub. Date: 09/29/2008

Publisher: Cambridge University Press

How does a telecommunications company function when its right hand often doesn't know what its left hand is doing? How do rapidly expanding, interdisciplinary organizations hold together and perform their knowledge work? In this book, Clay Spinuzzi draws on two warring theories of work activity - activity theory and actor-network theory - to examine the networks of

Overview

How does a telecommunications company function when its right hand often doesn't know what its left hand is doing? How do rapidly expanding, interdisciplinary organizations hold together and perform their knowledge work? In this book, Clay Spinuzzi draws on two warring theories of work activity - activity theory and actor-network theory - to examine the networks of activity that make a telecommunications company work and thrive. In doing so, Spinuzzi calls a truce between the two theories, bringing them to the negotiating table to parley about work. Specifically, about net work: the coordinative work that connects, coordinates, and stabilizes polycontextual work activities. To develop this uneasy dialogue, Spinuzzi examines the texts, trades, and technologies at play at Telecorp, both historically and empirically. Drawing on both theories, Spinuzzi provides new insights into how net work actually works and how our theories and research methods can be extended to better understand it.

Product Details

ISBN-13:
9780521895040
Publisher:
Cambridge University Press
Publication date:
09/29/2008
Edition description:
New Edition
Pages:
240
Product dimensions:
6.20(w) x 9.10(h) x 0.90(d)

Table of Contents

1. Networks, genres, and four little disruptions; 2. What is a network?; 3. How are networks theorized?; 4. How are networks historicized?; 5. How are networks enacted?; 6. Is our network learning?

Customer Reviews

Average Review:

Write a Review

and post it to your social network

     

Most Helpful Customer Reviews

See all customer reviews >