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Reference Assessment and Evaluation

By Tom Diamond (Editor), Mark Sanders (Editor)
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$54.99
By Tom Diamond (Editor), Mark Sanders (Editor)
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Learn effective ways to assess and evaluate reference services in YOUR library

Innovation and the constant evolution of technology continually spur academic librarians to find superior ways to deliver high quality reference service to students, faculty, and researchers. Reference Assessment and Evaluation offers librarians and administrators a plethora of fresh ideas and methods to effectively assess and evaluate reference service in any academic library. Leading experts share their own best...