Summary: The Checklist Manifesto - Atul Gawande

When solving problems, it's easy to get caught up in the complexities whilst ignoring the obvious, simple solutions. Atul Gawande suggests that every business sector can take some tips from the commercial aviation industry's emphasis on checklists: "Avoidable failures are common and persistent, not to mention demoralizing and frustrating, across many fields . . . the volume and complexity of what we know has exceeded our individual ability to deliver its benefits correctly, safely, or relia...