The Manager's Pocket Guide to Dealing With Conflict [NOOK Book]

( 1 )

Overview

Conflicts occur everyday in the life of managers. You can’t escape them, but you can learn how to handle them better. Conflict causes stress, low morale, and decreased productivity. This pocket guide is for leaders who want to learn skills that will prevent and resolve conflicts and ensure a better working environment. Readers will learn how to recognize patterns of conflict, identify causes of conflict, prevent conflicts from developing (and escalating), and apply conflict resolution techniques. By mastering ...
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The Manager's Pocket Guide to Dealing With Conflict

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More About This Book

Overview

Conflicts occur everyday in the life of managers. You can’t escape them, but you can learn how to handle them better. Conflict causes stress, low morale, and decreased productivity. This pocket guide is for leaders who want to learn skills that will prevent and resolve conflicts and ensure a better working environment. Readers will learn how to recognize patterns of conflict, identify causes of conflict, prevent conflicts from developing (and escalating), and apply conflict resolution techniques. By mastering these skills managers will be able to better serve their employees, helping them to navigate through interpersonal conflicts and maintain workplace productivity.
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Product Details

  • BN ID: 2940013565937
  • Publisher: Human Resource Development Press
  • Publication date: 11/7/2011
  • Series: The Manager's Pocket Guide , #6
  • Sold by: Barnes & Noble
  • Format: eBook
  • Sales rank: 551,932
  • File size: 748 KB

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Sort by: Showing 1 Customer Review

  • Anonymous

    Posted November 11, 2011

    Great Book!

    This book is great for anyone who wants to learn more about how to prevent and resolve conflict. This is an easy and great read.

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