Two-Quarter Warning: Coherence: Strengthening Your Organization Before the Metrics Catch Up

Most leaders can point to the exact month things started to slip. Few can point to why, or prove it to a board that wants numbers, not instincts.

Send a decision from the top of an organization and by the time it reaches the people doing the work, it has usually changed shape. "Focus on profitability" arrives on the shop floor as "stop ordering office supplies." That signal loss is exactly what Organizational Phi measures, tracked across a decade of quarterly data from more than 100 companie...