10 Rules for Talking: An Expert's Guide to Mastering Difficult Conversations

Psychologist Tim Harkness has noticed sometimes it seems everyone is shouting, but nobody is listening.

Surely we don't need to learn how to talk? And yet, in an age of Brexit and Trump, where social media provides a platform for instantaneous, unfettered opinion, doesn't it feel that we've lost our ability to move discussions forward?

10 Rules for Talking is a timely guide to help you talk to people who don't share your opinion. Harkness focuses on difficult conversations - the complex, emot...