10 Steps to Successful Facilitation, 2nd Edition

Facilitate Groups That Deliver Results

Every professional businessperson needs a complete portfolio of skills, yet one area is often taken for granted: the art of facilitation. This book takes the guesswork out of this essential skill and gives you a step-by-step process for becoming an accomplished and successful facilitator.

As a facilitator, your job is to remain neutral while helping others achieve common objectives. To do this, you need tools and techniques to deal with a wide variety o...