911, What's Your Emergency?: The Promise and Peril of Crisis Response

911 is largely promoted as a tool to save lives—yet too often, it puts people’s safety in jeopardy, especially for those in communities of color. We all know the tragic case of George Floyd, but what many overlook is that this calamity was put in motion not just by a police officer, but by a single 911 call. In this important book full of original rese...