A Flight Attendant's Essential Guide is written for airline executives, university lecturers who specialize in the airline industry, and for undergraduate students preparing for a career as a flight attendant. Those working in passenger, aircraft, airport as well as general communications at an airport or aircraft can benefit from this book though a thorough understanding the responsibilities of flight attendants. This textbook focuses on the passenger aspect of in-flight service, including operations and communication skills, and how flight attendants interact with passengers at each phase of a flight.
A Flight Attendant's Essential Guide is written for airline executives, university lecturers who specialize in the airline industry, and for undergraduate students preparing for a career as a flight attendant. Those working in passenger, aircraft, airport as well as general communications at an airport or aircraft can benefit from this book though a thorough understanding the responsibilities of flight attendants. This textbook focuses on the passenger aspect of in-flight service, including operations and communication skills, and how flight attendants interact with passengers at each phase of a flight.
A Flight Attendant's Essential Guide: From Passenger Relations to Challenging Situations
504
A Flight Attendant's Essential Guide: From Passenger Relations to Challenging Situations
504Paperback
Product Details
| ISBN-13: | 9781627347280 |
|---|---|
| Publisher: | Brown Walker Press |
| Publication date: | 08/15/2019 |
| Pages: | 504 |
| Product dimensions: | 6.14(w) x 9.21(h) x 1.01(d) |