Tough and Competent: Leadership and Team Chemistry

"It was as tough a test as could be conceived and put to flight control . . . if there was any weakness, the team would have crumbled. The teams dealt with IT!! There is no way that you could have a team stand up the way we did. We knew we had IT. It was all built in as we had been working on IT! for years."- Arnold Aldrich (Apollo 13)

Tough and Competent documents the leadership and teamwork principles which emerged from an organization of novice, part-time engineers in NASA Mercury Control...