Keys to Success: 50 Secrets from a Business Maverick

John Timpson, Chairman of the eponymous British high street chain, knows a thing or two about running a successful business. Over many years he revolutionised how his firm worked, developing his philosophy of upside-down management, and has reaped the rewards – the Timpson group (which includes the Snappy Snaps and Max Spielmann chains).
Timpson, whose weekly Daily Telegraph column and regular media appearances have made him a well-known business commentator, here shares his secrets. Full o...