The Delicate Art of Bureaucracy: Digital Transformation with the Monkey, the Razor, and the Sumo Wrestler
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“Mark Schwartz turns the tables on bureaucracy, offering a practical guide to stripping out a labyrinth of rules and replacing them with simplicity, ease, and automation." —Kimberly Johnson, COO, Fannie Mae
Mark Schwartz, author of leadership classics A Seat at the Table and The Art of Business Value, reveals a new (empowering) model for the often soul-shattering, frustrating, Kafkaesque nightmare we call bureaucracy.
Through humor, a healthy dose of history and philosophy, and real-life exa...
Mark Schwartz, author of leadership classics A Seat at the Table and The Art of Business Value, reveals a new (empowering) model for the often soul-shattering, frustrating, Kafkaesque nightmare we call bureaucracy.
Through humor, a healthy dose of history and philosophy, and real-life exa...






















