A Physician Guidebook to The Best Patient Experience

Providing a satisfying patient experience is not only the right thing to do-it is the key to clinical and business success. A Physician Guidebook to The Best Patient Experience details the nuts-and-bolts behaviors that produce great physician-patient interactions. It helps physicians tackle the challenge of modifying ingrained behaviors to make changes that stick-and bolster their patient satisfaction scores. An exceptional resource for doctors, this practical guide features checklists, sco...