A Power of Silence in Conflicts Resolution

"The Power of Silence: How to Apply Wisdom and Resolve Conflicts with Difficult People" is a practical guide for anyone seeking to improve their conflict resolution skills. In this book, you will learn the value of remaining calm and quiet during tense situations, and how to effectively communicate and negotiate with difficult people. You will discover techniques for practicing mindfulness, active listening, and emotional intelligence, as well as strategies for setting boundaries and managi...