Accelerate your organization to win in the marketplace.
How can we apply technology to drive business value? For years, we've been told that the performance of software delivery teams doesn't matter―that it can't provide a competitive advantage to our companies. Through four years of groundbreaking research to include data collected from the State of DevOps reports conducted with Puppet, Dr. Nicole Forsgren, Jez Humble, and Gene Kim set out to find a way to measure software delivery performance―and what drives it―using rigorous statistical methods. This book presents both the findings and the science behind that research, making the information accessible for readers to apply in their own organizations.
Readers will discover how to measure the performance of their teams, and what capabilities they should invest in to drive higher performance. This book is ideal for management at every level.
|IT Revolution Press
|Barnes & Noble
About the Author
Dr. Nicole Forsgren does research and strategy at Google Cloud following the acquisition of her startup DevOps Research and Assessment (DORA) by Google. She is best known for her work measuring the technology process and as the lead investigator on the largest DevOps studies to date. She has been an entrepreneur, professor, sysadmin, and performance engineer. Nicole's work has been published in several peer-reviewed journals. Nicole earned her PhD in Management Information Systems from the University of Arizona, and is a Research Affiliate at Clemson University and Florida International University. She lives in San Francisco, CA.
Jez Humble is co-author of The DevOps Handbook, Lean Enterprise, and the Jolt Award-winning Continuous Delivery. He is currently researching how to build high performing teams at his startup, DevOps Research and Assessment, LLC, and teaching at UC Berkeley. He lives in California.
Gene Kim is a multiple award-winning CTO, researcher, and co-author of The Phoenix Project, Beyond The Phoenix Project, The DevOps Handbook, and The Visible Ops Handbook. He is founder of IT Revolution, hosts the DevOps Enterprise Summit conferences, and speaks around the world. He lives in Portland, OR with his wife and children.
Table of Contents
Foreword Martin Fowler xi
Foreword Courtney Kissler xv
Quick Reference: Capabilities to Drive Improvement xix
Part I What We Found
1 Accelerate 3
2 Measuring Performance 11
3 Measuring and Changing Culture 29
4 Technical Practices 41
5 Architecture 59
6 Integrating Infosec into the Delivery Lifecycle 69
7 Management Practices for Software 75
8 Product Development 83
9 Making Work Sustainable 89
10 Employee Satisfaction, Identity, and Engagement 101
11 Leaders and Managers 115
Part II The Research
12 The Science Behind This Book 131
13 Introduction to Psychometrics 143
14 Why Use a Survey 157
15 The Data for the Project 169
Part III Transformation
16 High-Performance Leadership and Management 179
Appendix A Capabilities to Drive Improvement 201
Appendix B The Stats 211
Appendix C Statistical Methods Used in Our Research 223
About the Authors 257