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Amazon Connect: Up and Running: Improve your customer experience by building logical and cost-effective solutions for critical call center systems

By Jeff Armstrong
eBook
$30.99
By Jeff Armstrong
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Explore Amazon Connect, from implementing call flows and creating AI bots to integrating artificial intelligence solutions and analyzing critical customer sentiment

Key Features
  • Discover how to integrate chat with Connect to allow organizations to reduce operations costs
  • Leverage machine learning to perform natural language processing (NLP) for analyzing customer feedback and trends
  • Learn how to integrate your enterprise application with Amazon Connect
Book Description

Amazon Connect is a pay...

Categories

ComputersApplications & SoftwareEnterprise Computing SystemsBusiness SoftwareEnterprise Computing - General & Miscellaneous