An Epidemic of Empathy in Healthcare: How to Deliver Compassionate, Connected Patient Care That Creates a Competitive Advantage

An Epidemic of Empathy in Healthcare: How to Deliver Compassionate, Connected Patient Care That Creates a Competitive Advantage

by Thomas H. Lee MD

Hardcover

$25.20 $28.00 Save 10% Current price is $25.2, Original price is $28. You Save 10%.
View All Available Formats & Editions
Choose Expedited Shipping at checkout for guaranteed delivery by Wednesday, January 23

Product Details

ISBN-13: 9781259583018
Publisher: McGraw-Hill Professional Publishing
Publication date: 11/16/2015
Pages: 224
Sales rank: 820,682
Product dimensions: 6.10(w) x 9.00(h) x 1.00(d)

Table of Contents

Acknowledgments
Introduction

Chapter 1: The Problem
Chapter 2: The Imperative
Chapter 3: The Response: Empathy
Chapter 4: Measurement
Chapter 5: Social Capital and Social Network Science Come of Age
Chapter 6: Changing Behavior and Creating the Epidemic
Chapter 7: Ten Key Steps Toward Higher-Value Empathic Healthcare

Notes
Index

Customer Reviews

Most Helpful Customer Reviews

See All Customer Reviews