Assholes Matter (The Effects of Criticism on Mental Health and the Organization, #1)

Being demanding is different from being a jerk, and being constructive and respectful is easy, so why is it a business communication challenge?

Because humans are complicated creatures and we are often unaware of idiosyncracies in our behavior. To become better managers and leaders, we need to be aware of our weaknesses and encouraged to help others make the necessary changes to improve!

As leaders, we set the tone for others to take the appropriate steps on their own journeys toward self-...