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Can Your Customer Service Do This?: Create an Anticipatory Customer Experience that Builds Loyalty Forever
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Customer service done right is one of today's most powerful competitive advantages. In Can Your Customer Service Do This?, customer service turnaround wizard and renowned customer service training expert Micah Solomon shares everything he knows, and everything you need to know, about how to create a truly Five-Star customer service experience and use it to build sustainable bottom-line success.
In this book, you'll find the proven hands-on methods for:
¿ Applying the secret "Gold Touch" custo...
In this book, you'll find the proven hands-on methods for:
¿ Applying the secret "Gold Touch" custo...